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coffeebaron
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  #2379637 21-Dec-2019 14:06
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Maybe a staff member who left and was locked to their personal Apple ID? I've seen that many times before.




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timbosan

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  #2379639 21-Dec-2019 14:27
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coffeebaron: Maybe a staff member who left and was locked to their personal Apple ID? I've seen that many times before.


This.

Why do so many people jump to the conclusion there is something 'dodgy'? Its an iPad 2. As in 2nd generation iPad, probably worth less than $50.  It was in a bin of hardware. Probably not worth the cost in fixing.

I already have my own personal iPad, this was more of "I wonder what could an old iPad be used for"?


Geektastic
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  #2379645 21-Dec-2019 15:50
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timbosan:

 

coffeebaron: Maybe a staff member who left and was locked to their personal Apple ID? I've seen that many times before.


This.

Why do so many people jump to the conclusion there is something 'dodgy'? Its an iPad 2. As in 2nd generation iPad, probably worth less than $50.  It was in a bin of hardware. Probably not worth the cost in fixing.

I already have my own personal iPad, this was more of "I wonder what could an old iPad be used for"?

 

 

 

 

Assuming it can be unlocked, give it to the local school or something. As you say, by that age they are not worth a hill of beans.








waikariboy
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  #2379646 21-Dec-2019 16:05
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had this happen at work, i called apple, they wanted receipts from purchase, supplied to them and they released the apple id lock.





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richms
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  #2379648 21-Dec-2019 16:33
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Use for parts for one with a broken screen is what most people use them for.




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gehenna
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  #2379652 21-Dec-2019 17:00
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timbosan:

 

Why do so many people jump to the conclusion there is something 'dodgy'? Its an iPad 2. As in 2nd generation iPad, probably worth less than $50.  It was in a bin of hardware. Probably not worth the cost in fixing.

 

In my case it's because I've recently discovered in auditing BCP processes and devices that a bunch of old iPhones have gone missing from work.  They were stored in a "bin of hardware" that to those who aren't aware of their purpose would look like old things that no-one is using and serve no purpose.  So the question was worth asking.  Regardless of the type of hardware in question, the initial postings were suspicious enough for the question to be valid.


gehenna
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  #2379654 21-Dec-2019 17:09
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Geektastic:

 

Assuming it can be unlocked, give it to the local school or something. As you say, by that age they are not worth a hill of beans.

 

 

Don't do this.  Schools need modern, supportable devices.  The resource overhead that goes into supporting old tech is something most schools can't afford. 

 

Give it to an individual sure, but schools need the same modern tech any business uses.  


 
 
 

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CYaBro
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  #2379658 21-Dec-2019 17:32
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If it was bought by the place of work from an Apple Authorised Reseller then surely they'd have a copy of the original invoice?

 

And if so get in touch with Apple and provide that proof of purchase and they will unlock it for you.





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PhantomNVD
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  #2379684 21-Dec-2019 19:06
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PolicyGuy:

When I retired from my previous employer a year ago, the instructions and warnings were quite clear:



  • You must first disconnect yourself from the device (which needs your unlock code and/or fingerprint), then do a factory reset.

  • If you do it the other way round, the device is bricked, because it's still locked to your account but you can't unlock it because it has been reset and doesn't 'know' your unlock code or your fingerprint.


So if the former user did a reset to "clear out" his/her personal data, but didn't disconnect first, then it's a rather svelte plastic brick.
If the former user just left it on their desk and walked away, and nobody knows the unlock code (or has identical fingerprints LOL), then probably it's a rather svelte plastic brick.


These were Android devices, not iOS, but it's probably the same issue



For iOS you can just log into iCloud online (if you have the Apple ID/email) and remove the device from your account there. This is how I post my old devices and only unlock them /remove the iCloud lock after they arrive at the destination (safety)

timbosan

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#2379691 21-Dec-2019 19:45
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gehenna:

 

Geektastic:

 

Assuming it can be unlocked, give it to the local school or something. As you say, by that age they are not worth a hill of beans.

 

 

Don't do this.  Schools need modern, supportable devices.  The resource overhead that goes into supporting old tech is something most schools can't afford. 

 

Give it to an individual sure, but schools need the same modern tech any business uses.  

 



I actually thought this idea from Geektastic was excellent! As (later) comments say, Apple should be able to help, which I didn't realise.  When I get back to work I will track down the purchase history and go from there.

Then I will look into donating it, I am sure there is someone who really appreciate it, even if it's a bit old.


gehenna
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  #2379692 21-Dec-2019 19:50
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Donating is excellent, just not to a school  It's more trouble for them than it's worth.  And indirectly more trouble for my teacher wife when she has to support whoever is using the old and out of date software in her class because the IT team won't touch it.  For home use it's commendable to donate it, but schools need up-to-date supportable tech.


hamish225
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  #2379734 21-Dec-2019 23:13
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If you can’t unlock it, you could always use it or sell it for parts. I’m sure not all of the chips are locked to the Apple ID, someone with goo hand-eye coordination should be able to salvage some of the bits from it to repair other devices




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Geektastic
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  #2379737 21-Dec-2019 23:23
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gehenna:

 

Donating is excellent, just not to a school  It's more trouble for them than it's worth.  And indirectly more trouble for my teacher wife when she has to support whoever is using the old and out of date software in her class because the IT team won't touch it.  For home use it's commendable to donate it, but schools need up-to-date supportable tech.

 

 

 

 

I can imagine other uses for such a device in an organisation such as a school other than using it in class.

 

For example, a dedicated ebook reader in a school library, or taking on school trips with documents so no one cries if it gets dropped in a field or a pond etc.






gehenna
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  #2379739 21-Dec-2019 23:44
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Someone still has to know how to support it when someone asks for help, which complicates things when it's the lowest common denominator of everything else in the fleet.

I don't know why this is being debated in 2019/20. This is a well understood issue these days, having tried the approach of ex-lease/2nd-hand/donated tech in the 00s and early 10s. This is why there are government schemes whereby schools don't need to rely on those other avenues anymore.

Try to donate a 10 year old device to a school now and they'll most likely gracefully decline, for anything other than maker spaces where the kids can tear them down to see the parts.

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