Stuff Fibre warned for claiming it is "Probably NZ's Fastest Internet"

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Stuff Fibre warned for claiming it is "Probably NZ's Fastest Internet"

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#1921505 18-Dec-2017 20:49

Wheelbarrow01:

Based on the Christmas present I just bought for my GF, I am probably New Zealand's best boyfriend, however because I am limited to one customer and never advertise, I hope to fly under ComCom's radar

Ok, so you got her a cordless drill/hedgeytrimmer/orothercool device?? :-)

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#1921506 18-Dec-2017 20:51

RunningMan:

Stuff have reported the Stuff Fibre Warning:

Stuff Fibre ticked off by ComCom over marketing claim

https://www.stuff.co.nz/business/industries/99959594/stuff-fibre-ticked-off-by-comcom-over-marketing-claim

Would ticked off rather than warned qualify for this thread?

To their credit, they could have said "reminded" "advised" etc

dickytim

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#1921580 19-Dec-2017 06:38

I saw these adds and wondered when it would be reported.

To me it was just the usual STUFF BS.

I wouldn't go with them on principle.

703

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#1923425 21-Dec-2017 21:34

Stuff is probably NZ's slowest internet. Because their market share is low so no one probably knows.

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#1923435 21-Dec-2017 21:59

I could never get more than 300Mbit when going to a service off their network... Exact same setup on BP I get 800+

blakamin

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#1923446 21-Dec-2017 22:13

Stuff itself should be warned for claiming to be "news".

703

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#1923631 22-Dec-2017 11:46

Obviously they didn't learn from MyRepublic

http://www.comcom.govt.nz/consumer-credit/enforcement-response-register-consumer-credit/detail/1055

"MyRepublic Limited has been warned for likely breaching sections 11 and 13(b) of the Fair Trading Act 1986 for their 1Gbps Upgrade advertisements which were likely to mislead consumers about the type, standard or quality of the service being offered as the 1Gbps service was not available at the time to advertisements were displayed. MyRepublic Limited have also been warned for likely breaching section 13(b) of the Act by making representations that consumers would experience "No Peak Time Lag" and "never experience peak time latency or speed issues".

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#1923640 22-Dec-2017 12:03

703:

Obviously they didn't learn from MyRepublic

http://www.comcom.govt.nz/consumer-credit/enforcement-response-register-consumer-credit/detail/1055

"MyRepublic Limited has been warned for likely breaching sections 11 and 13(b) of the Fair Trading Act 1986 for their 1Gbps Upgrade advertisements which were likely to mislead consumers about the type, standard or quality of the service being offered as the 1Gbps service was not available at the time to advertisements were displayed. MyRepublic Limited have also been warned for likely breaching section 13(b) of the Act by making representations that consumers would experience "No Peak Time Lag" and "never experience peak time latency or speed issues".

They probably just took the wrong thing from it.

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DonGould

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#1924326 24-Dec-2017 00:07

tdgeek:

Wheelbarrow01: Based on the Christmas present I just bought for my GF, I am probably New Zealand's best boyfriend, however because I am limited to one customer and never advertise, I hope to fly under ComCom's radar

Ok, so you got her a cordless drill/hedgeytrimmer/orothercool device?? :-)

My guess is his GF is likely on GZ too, so he probably is a 'single customer' unit ;)

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Tinkerisk

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#1924336 24-Dec-2017 03:59

DarkShadow:

hio77:

Why haven't they acted on "fibreX"...... That's implying there is fibre, not coax after-all...

According to some people, they put a cross after the word fibre, to indicate that it's not fibre...

Then I wonder what iPhone X means. :-)

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#1924346 24-Dec-2017 06:42

Tinkerisk:
DarkShadow:

hio77:

Why haven't they acted on "fibreX"...... That's implying there is fibre, not coax after-all...

According to some people, they put a cross after the word fibre, to indicate that it's not fibre...

Then I wonder what iPhone X means. :-)

Simple it means iPhone 10.

The X on Vodafone’s branding is very applicable, it correctly marks their product as a fail

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#1924361 24-Dec-2017 08:34

hio77:

so if stuff can't use the world 'probably' as due to the implications of what it could mean to the customer;

Why haven't they acted on "fibreX"...... That's implying there is fibre, not coax after-all...

The problem with FibreX is that there is fibre - and a X is often used as a mark of hybrid or crossover technology.

When I see FibreX I automatically think fibre hybrid - which is exactly what it is with fibre to the node and coax to the premises.

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#1924362 24-Dec-2017 08:36

sbiddle:

hio77:

so if stuff can't use the world 'probably' as due to the implications of what it could mean to the customer;

Why haven't they acted on "fibreX"...... That's implying there is fibre, not coax after-all...

The problem with FibreX is that there is fibre - and a X is often used as a mark of hybrid or crossover technology.

When I see FibreX I automatically think fibre hybrid - which is exactly what it is with fibre to the node and coax to the premises.

but then so is xDSL

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#1924368 24-Dec-2017 08:58

Jase2985:

sbiddle:

hio77:

so if stuff can't use the world 'probably' as due to the implications of what it could mean to the customer;

Why haven't they acted on "fibreX"...... That's implying there is fibre, not coax after-all...

The problem with FibreX is that there is fibre - and a X is often used as a mark of hybrid or crossover technology.

When I see FibreX I automatically think fibre hybrid - which is exactly what it is with fibre to the node and coax to the premises.

but then so is xDSL

Except the x in xDSL is a placeholder used to define the collective DSL technology and cover the different types of DSL technologies in one term - ADSL, VDSL and SDSL and HDSL.

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#1924380 24-Dec-2017 09:05

sbiddle:

Jase2985:

sbiddle:

hio77:

so if stuff can't use the world 'probably' as due to the implications of what it could mean to the customer;

Why haven't they acted on "fibreX"...... That's implying there is fibre, not coax after-all...

The problem with FibreX is that there is fibre - and a X is often used as a mark of hybrid or crossover technology.

When I see FibreX I automatically think fibre hybrid - which is exactly what it is with fibre to the node and coax to the premises.

but then so is xDSL

Except the x in xDSL is a placeholder used to define the collective DSL technology and cover the different types of DSL technologies in one term - ADSL, VDSL and SDSL and HDSL.

The point was that xDSL (ADSL and VDSL) could similarly be claimed as a fibre hybrid service - There's as much fibre in the xDSL network as there is in the Cable network.

Full props to VF for having the balls to claim something so wildly misleading though.

Cheers -N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

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