Oblivian:

mgnz: I sent this email to Orcon this evening:

        Hi Orcon,
According to the UFB Rollout maps, my property is not going to get fibre for over a year, and there is no guarantee that it will be getting fibre in the year after that.  So in effect what the email below is saying is that you are reducing the capability of my genius modem in order to make life easier for yourselves.  Then you suggest that in order to regain functionality that you have just removed, I need to spend my money on a new ethernet switch.  

This seems a little unjust to me.  I feel that if you are going to take something away you should replace it with something else.  Either discount the price of the services that I currently subscribe to, provide a switch free of charge, or show some love with a data cap increase.

While telecom and other ISPs have been increasing their data caps for free over the last little while, it seems a bit ridiculous that Orcon would go against this trend and actually reduce the quality of their service.  I understand that the modems will need to be upgraded to account for the fibre rollout, but there must be a smarter way to do this.

Looking forward to a positive response,

M.


It will be interesting to see how they respond.

Probably with the same solution posted a few messages up perhaps?...

alliao: Wow, that response is rich with "free of charge" line. Nothing is free, let's not kid ourselves.

The fact that the modem have a backdoor allowing ISPs to fiddle is rather troublesome. This will play out in two ways, 1. The ugly way, security compromised and backdoor used to inject/sniff data, widespread orcon user suffering from identity fraud and/or on line theft. 2. The less ugly way, nothing happens backdoor not compromised, consumers used to the idea of having backdoor accessed by companies, more devices in the future ring home and "manages" the experience.

I'm sure the up side is less fuss, general optimism about people and good business sense etc, though it's still a pretty bad type of security, obviously one I'd rather live without.