i am regret to move to snap. i got a message and asked me to stay home yesterday for the technician setup the new ufb. rang them at around 10ish, been told the technician would come but no idea when. wait until 2ish. gave them a call again, been told they would be in around 3. wait until 4. still no one came. rang again. they told they were going to start to locate where was the technician. got a rang from a technician nearly 5. been told cannot make it due to 2 staffs short. what a lie! they knew 2 staffs short in the morning, they should let me know they won't make it rather than let the customer stay at home and waste 1 day.


if you are going to get ufb, don't go with snap!