Last time this data pack was about to renew I had no credit so got the text reminder about it. I've put some money in and tried to buy the data but was told that it will renew automatically when I run out of my remaining megs. Sweet, so I've been using data as usual and in couple of days my Internet stopped and when I checked my balance it's showing 0 dollars and 0 megs left. I checked the data statistics and it showed that I used only about 100mb or so. Called 2degrees support and guy told me that it was a glitch with auto renew and he need to contact tech support and matter should be resolved in max 2 days. Ok, I waited 3 days before trying to contact them again: same result no immediate solution to my problem, no ETA on resolution(same words about 2 days), no effort to resolve my problem. So I'm not really happy with 2Degrees right now: what is a point to have a support team that can not resolve a simple problem and why it's takes tech guys forever to find out why it happened.
As you can see I run into bit of a problems with 2 degree and wounder if it's just me or other ppl have had same experience.
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