Telecom high prices for new phone line.

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sbiddle

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#59644 2-Feb-2007 20:38

Grant17:
editcms: ...We live out in the country and we can not get boardband. I asked telecom for a second phoneline because the boardband will not work in the country...

Editcms said this at the beginning Steve

I'm figuring he needs the second line for dialup so other people can use the phone.

Any better ideas?

Oops I'm going blind!

It would seem that a Vodafone or Telecom connection would definately be the best option. Without knowing however what work is actually required (ie if a spare pair is actually available) you can't judge whether the Telecom price is reasonable or not.

richms

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#59659 2-Feb-2007 23:06

Its a flat charge for any provisioning in an area that telecom determine as being rural. Its hardly fair at all

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sbiddle

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#59671 3-Feb-2007 06:57

richms: Its a flat charge for any provisioning in an area that telecom determine as being rural. Its hardly fair at all

Getting a wee bit OT but flat rate chargng happens with TCL installs and Telecom installs in a metropolitan area as well. Some installs take longer than others but IMHO a flat rate is the fairest way to charge. Speaking to a friend about this last night he mentioned that with Telecom if you're in a rural area it's possible that Telecom can easily spend $1k - $3k provisioning lines yet only charge the $500. Telecom have no choice but to charge a heavily subsidised rate because they would suffer a lot of bad PR if they tried to charge customers $2k to get a phone line installed, even if they have had to run a few km of cable and trench under a road to do it.

grant_k

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#59684 3-Feb-2007 09:47

I've heard of cases in rural areas where Telecom DO charge the $3k or even $5k to connect a phone for somebody

The $500 is a flat rate subject to certain conditions I believe.

nzbnw

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#59687 3-Feb-2007 09:57

editcms: No. I have setup the cable myself. it never been on the exchange as yet. But I think its a such a rip off.

Can I just point out the following:

Telepermit: New Zealand law states that "a person may only connect equipment to a network, or to anything connected to a network, that is owned or operated by an operator who has agreed to the connection"

Ref: http://www.telepermit.co.nz/About%20PTC.html

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CrispinMullins

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#59691 3-Feb-2007 10:27

Telepermit: New Zealand law states that "a person may only connect equipment to a network, or to anything connected to a network, that is owned or operated by an operator who has agreed to the connection"

All that means is that Telecom has to agree to the connection. What it outlaws is Editcms drilling a hole in the floor of the exchange and installing his cable there himself.

sbiddle

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#59697 3-Feb-2007 11:02

Just out of curiosity did you install the cable from your house to the boundary of your property? If you did install conduit did you use the proper green Telecom approved stuff or something else? I'm aware of a friend of a friend who ran cable himself but since nobody will let you buy the Telecom approved conduit he used regular conduit and then had Telecom tell him they refused to connect him up since it didn't meet their requirements.

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grant_k

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#59699 3-Feb-2007 11:25

sbiddle: Just out of curiosity did you install the cable from your house to the boundary of your property?

Given that Editcms already has one existing phone line, it's more likely that he has just found a spare pair in the cable from his house to his boundary. And now he is waiting for Telecom to connect up that extra pair to the multipair cable passing the boundary of his property. And then connect those multipair conductors from the MDF at the exchange onto where ever they have to go...

It doesn't seem a lot to ask really. However, the multipair cable passing his property could be fully utilised, in which case he has a problem...

Editcms -- Are you out there somewhere?

Some further explanation would be welcome...

Also, if you could enlighten us as to whether there is mobile coverage at your property because that may well be the best option for your internet connection rather than a second landline. This would be cheaper on a monthly basis, and you also wouldn't need to stump up with the $562 connection fee.

hellonearthisman

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#59703 3-Feb-2007 13:33

A friend on a farm said that a contractor plowed up his landline, they got a $5k bill for repairs but it was covered by there insurance so it was just a premium.

bt57

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#60333 10-Feb-2007 12:25

Hi, Should be $500 for the connection.(goes towards matinance of the exchange, paying the 7 reps that handle the job even before it gets to the installer, and no doubt other areas in telecom.) $62.49 is the visit fee( the fee that the installer charges telecom to go out and do the physical work, this is on charged to the customer.) In some areas you may get your connections at 2nd line specials eg, $500 includes connection fee, visit fee and 1 jackpoint install.

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