authentication. not working? but wifi is ready.....

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Forums › Spark New Zealand (including Skinny and BigPipe) › authentication. not working? but wifi is ready.....

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Jase2985

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#1287097 19-Apr-2015 09:37

joker97: ah, the mods should change the question to "how do I connect to wifi on new Spark router" ...

but we dont even know that thats the actual question though

Stu

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#1287098 19-Apr-2015 09:41

Exactly. The posts by the topic starter indicate this is a problem with xDSL. As there has been no further input from the OP to give a clearer indication as to what's going on, there's nothing more that can be offered here at this time.

People often mistake me for an adult because of my age.

Keep calm, and carry on posting.

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Batman

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#1287104 19-Apr-2015 10:01

probably yelling at the 10th CSR at the moment

Wheelbarrow01

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Chorus

#1287278 19-Apr-2015 16:36

99.99% of the time Spark cannot activate a DSL connection in minutes. The request is sent to Chorus who issue their own connection request via Wireline.

Even if the address has an intact port, in nearly all cases Chorus will send the job to a technician and the absolute minimum leadtime for that is 24 hours.

The OP needs to check with Spark to ensure Chorus have in fact activated the connection. Any other troubleshooting before that is confirmed is a waste of time.

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd

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