Spark Rural 4G DNS error

Forums › Spark New Zealand (including Skinny and BigPipe) › Spark Rural 4G DNS error

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yitz

2075 posts

Uber Geek

#2027523 2-Jun-2018 16:15

Could possibly be due to WAN down spoofing kicking in due to drop outs.

This is where your router tries to redirect you in order to display a message saying your internet connection is not working.

Sometimes it can break things. Is there a way to disable WAN down spoofing on these modems?

NZFINEST

202 posts

Master Geek

Trusted

#2028033 3-Jun-2018 22:33

sbiddle:

ChrisL:

I put the DNS in the router so my phone could use the data. easier to put it in one place than each device. however that is back to default

You don't need to touch the DNS - the DNS server settings are already in the router and handed out to devices connected to WiFi via DHCP.

Put all your devices back to default. If the issue happens again, I would find what the last device was that attached to the LAN before the so called DNS issue happened again. Then turn all the computers and cell phones off. Then power off and on the RBI modem. Then start 1 computer up make sure it is working ok, then the next device and so on. I beat it is something on your network, a single device causing the issue.

Also cell sites knows nothing about a end users DNS because of GTP-U.A cell site doesn't know the difference between someone doing a DNS lookup or someone watching a youtube video.

ChrisL

12 posts

Geek

#2029553 5-Jun-2018 06:59

So far so good

have had around 3 pages come up with a error then without touching anything it reloads, i have forgotten what the error was but it didn't say anything about DNS this time. will print screen if i see it again.

As i read your comments i realise some other things i should have said

I have a asus rtn56u set up as a ap into the spark router, this is still in use, i did have a tp link router with gargoyle firmware in it, it was set up as a ethernet connection to the spark router specifying its own range of ip separate range to spark range.

this setup worked for 2-3 months no worries, one week into the issue's i turned off the gargoyle router and it has not been back on and still had problems for 3 weeks.

Maybe it could have been the Gargoyle router, but seems far fetched to me as it been off for a while, then the fault changed to permanent until i reset the spark router and flushed dns in the computers.

what do you guys think.

thanks for the help so far

Chris

ChrisL

12 posts

Geek

#2029581 5-Jun-2018 09:02

Also ran out of time before goning to work but around the time it started i suscibed ot netsheild, on the day it got better i unsubscribed, i was trying to make things simlpe to help find the fault

i used it mainly for internet on / off to keep my kids from going on late into the ninght.

i didnt used it as a filter as it seem to block too may things like frewza boat vids for example, i have no idea if frewza means somthing else.

i did think this may have had something to do with it as well so it did spend most of the time off, (off is still sunscribed too just not used).

Chris

ChrisL

12 posts

Geek

#2041667 21-Jun-2018 13:13

Its been going very well until today,

Yesterday around 12:40 i re subscribe to netshield and today (24 hours later) internet slow and then i get this error

This site can’t be reached

www.trademe.co.nz took too long to respond.

Try:

Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics

ERR_CONNECTION_TIMED_OUT

Did a ipconfig /dnsflush, starts working again

but stop in a min or two

unsubscribed from netshield and the connection(page loading seems faster)

and all is good

i have no idea why this would be but im going to stay away from netshield, It is the only thing that has changed in almost three weeks.

all i wanted netshield for was to turn off the internet at night so my tenagers don't game all night.

any ideas on how i can auto off the router overnight with the huawei B316

Cheers

Chris

Linux

11413 posts

Uber Geek

Trusted

Lifetime subscriber

#2041670 21-Jun-2018 13:16

Why did you get netshield?

John

ChrisL

12 posts

Geek

#2041671 21-Jun-2018 13:19

To stop gaming at 3am before school, he's to big to beat with a stick.

Sharesies kids

Free kids accounts - trade shares and funds (NZ, US) with Sharesies (affiliate link).

hio77

12999 posts

Uber Geek

ID Verified

Trusted

Lizard Networks

#2041672 21-Jun-2018 13:21

ChrisL: To stop gaming at 3am before school, he's to big to beat with a stick.

Sounds like you need a bigger stick.

This seems like a valid issue, It's the first case I'm hearing of it relating to net shield though.

I'll have a chat with folk.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

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