Problems with international traffic on Telecom [2010 12]

Forums › Spark New Zealand (including Skinny and BigPipe) › Problems with international traffic on Telecom [2010 12]

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152 posts

Master Geek

#415766 11-Dec-2010 08:32

Im cured!!!! OMG this is glorious, and the need for speed has been satisfied. Im back to beating Reuters at their own game.. (my boss is happy too) lol

That was a hellish 8 days but I want to thank the Techs for finally fixing the problem. It must suck being put under this sort of pressure, so kudo's to cbrpilot and ptinson.

Hope everyone elses issues are fixed soon too. I'll cruise by occasionally and post, who knows, one day I may make genuine geek status. :D

SandyJ

Damager

2125 posts

Uber Geek

#415790 11-Dec-2010 09:51

Youtube died a bandwidth fatality also?

anyone else?

Edit: Oops.. just cleared the browser

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mwalford

49 posts

Geek

#415799 11-Dec-2010 10:15

SandyJ: Im cured!!!! OMG this is glorious, and the need for speed has been satisfied. Im back to beating Reuters at their own game.. (my boss is happy too) lol

That was a hellish 8 days but I want to thank the Techs for finally fixing the problem. It must suck being put under this sort of pressure, so kudo's to cbrpilot and ptinson.

Hope everyone elses issues are fixed soon too. I'll cruise by occasionally and post, who knows, one day I may make genuine geek status. :D

SandyJ

What do you mean "one day" SandyJ? Looks like you're an official geek to me.

Anyway, I also want to thank Paul and Dave for their help with this. They did mention they may not have been directly involved with each and every problem (as there were more than one issue at play) but the fact that they've been here, posting updates, gathering information to help fix the problem and calming peoples nerves (as most of us have been on tender-hooks) has been invaluable!

SandyJ your presence here too has been awesome. A great touch of humour does wonders for people's sanity so thank you too!

Oh, getting back to the ACTUAL matter, big-woop! (not being sarcastic either) I can confirm no packet-loss for me either since 4:53pm yesterday. For the first time in many days I awake to an inbox that DOESN'T have 88 or so email alerts. Looks like it's shaping up to be a great weekend. Do I clean the garage or go for a bike-ride?

SandyJ

152 posts

Master Geek

#415812 11-Dec-2010 10:33

What do you mean "one day" SandyJ? Looks like you're an official geek to me. Wink

Thanks, Im a newbie so I wont consider myself 'one of the gang' until Ive made many more and stepped on a few toes too. lol

your presence here too has been awesome. A great touch of humour does wonders for people's sanity so thank you too!

Better fess up I guess .. among other things, Im also a site manager/admin in a predominantly male forum. (girls cant handle their pace) so Im used to throwing in a sassy remark or 2.

Looks like it's shaping up to be a great weekend. Do I clean the garage or go for a bike-ride?

Was an incredible sunrise and its going to be a glorious day. Im sure you can squeeze both in. :D

Later dudes.........

markwolk

101 posts

Master Geek

#415882 11-Dec-2010 14:54

It's working again for me too... touch wood...

NZCrusader

646 posts

Ultimate Geek

#415945 11-Dec-2010 19:11

Back to blowing 20gb caps is it guys ?

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iamaelephant

90 posts

Master Geek

#416032 12-Dec-2010 07:17

I guess I'm the only one still having problems

Sharesies

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aperfectcircle

62 posts

Master Geek

#416077 12-Dec-2010 10:33

iamaelephant: I guess I'm the only one still having problems

No! I have had broadband issues since Friday evening (possibly earlier as I was at work all day), and as of this morning they are still haunting me. This includes:

- modem frequently losing ADSL connection
- when connected, sometimes syncing at ridiculously slow rates (1/20 of normal)
- international sites not loading, partially loading, no images loading

I have a TIVO, and my usage metering kicked back in on Thursday - prior to this I had experienced none of these issues which I find very odd!

matisyahu

1623 posts

Uber Geek

Trusted

#416142 12-Dec-2010 13:37

aperfectcircle:
iamaelephant: I guess I'm the only one still having problems

No! I have had broadband issues since Friday evening (possibly earlier as I was at work all day), and as of this morning they are still haunting me. This includes:

- modem frequently losing ADSL connection
- when connected, sometimes syncing at ridiculously slow rates (1/20 of normal)
- international sites not loading, partially loading, no images loading

I have a TIVO, and my usage metering kicked back in on Thursday - prior to this I had experienced none of these issues which I find very odd!

I second that, I contacted Telecom on Saturday, passed along some information but it appears that here we are almost a week and nothing has been done.

Contacting the Telecommunications Ombudsman at this point is very tempting.

"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"

cbrpilot

955 posts

Ultimate Geek

Trusted

Spark NZ

#416264 12-Dec-2010 20:51

aperfectcircle:
iamaelephant: I guess I'm the only one still having problems

No! I have had broadband issues since Friday evening (possibly earlier as I was at work all day), and as of this morning they are still haunting me. This includes:

- modem frequently losing ADSL connection
- when connected, sometimes syncing at ridiculously slow rates (1/20 of normal)
- international sites not loading, partially loading, no images loading

I have a TIVO, and my usage metering kicked back in on Thursday - prior to this I had experienced none of these issues which I find very odd!

Disconnection issues are an individual fault. I would suggest you log a fault.

The usage meter kicking in is in no way related to your line fault.

My views are my own, and may not necessarily represent those of my employer.

dauckland

290 posts

Ultimate Geek

Trusted

Lifetime subscriber

#416509 13-Dec-2010 13:35

May be not related by all of my XT 3G sims are running at very slow speeds.
Especially for international sites.

D

freitasm

BDFL - Memuneh
79281 posts

Uber Geek

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Geekzone

Lifetime subscriber

#416513 13-Dec-2010 13:43

Please remember to report a fault in our database too at www.geekzone.co.nz/fault.asp

matisyahu

1623 posts

Uber Geek

Trusted

#416990 14-Dec-2010 11:41

dauckland: May be not related by all of my XT 3G sims are running at very slow speeds.
Especially for international sites.

D

I've just been rung up this morning by Telecom regarding 'upgrades in my area' but the problem still persists.

In my usual passive aggressive way I thanked them for their attempts to fix the problem but I've decided to move to TelstaClear (cable service). When Telecom considers 'problem fixed' and 'only impacts a small number of customers' as some Telecom person here claimed yet YouTube fails to fully load - all it tells me is how much there is an RDF operating over at the big messy asterix these days.

"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"

iamaelephant

90 posts

Master Geek

#416994 14-Dec-2010 11:53

Mine seems to be fixed as of this morning. Were they performing upgrades? Because I'm getting better speeds than ever, by quite a margin. now.

matisyahu

1623 posts

Uber Geek

Trusted

#417000 14-Dec-2010 12:02

iamaelephant: Mine seems to be fixed as of this morning. Were they performing upgrades? Because I'm getting better speeds than ever, by quite a margin. now.

It would be nice nice if the speed actually corresponded to websites actually loading. The fact that a major website YouTube doesn't even load fully tells me it is more smoke and mirrors than real fixes that addresses the issues being faced.

"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"

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