Problems with international traffic on Telecom [2010 12]

Forums › Spark New Zealand (including Skinny and BigPipe) › Problems with international traffic on Telecom [2010 12]

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677 posts

Ultimate Geek

Trusted

#413315 6-Dec-2010 09:36

I have been looking through the cache farm and i cant see any errors there.
I also cant replicate this fault, so looks like it is a somewhat isolated issue.

The farm is looking normal as far as i can tell but i will keep an eye on it and this thread just incase.

Paul

meat popsicle

craigyd

9 posts

Wannabe Geek

#413323 6-Dec-2010 09:46

I too am having problems with overseas sites not loading; the usual Amazon, ebay, CNN (intermittantly) and most others loading exceptionally slowly, inlcuding my own www.bbbcubed.com; this has been ongoing since yesterday.

I rang Telecom this morning and the lovely Philipino lady confirmed that there is some kind of problem, but they don't know what it is. She is going to call me back, so will post once I have heard back from her....

Craig

ps should add that I have problems on both pc's on network, two different AV's and issue occurs with IE, Firefox and Chrome.

friendlymonkey

180 posts

Master Geek

#413329 6-Dec-2010 10:17

I'm in Christchurch, our ISP is Telecom and we are on an ADSL2 cabinet.
For the last approx 3 days our internet has been so unreliable. Some websites load fine, some websites have parts missing, others don't load at all and others take forever!

International websites appear to be worse, but it took around 5 mins to load this page so I could post this.

rhy7s

625 posts

Ultimate Geek

#413333 6-Dec-2010 10:25

I've been having issues in Northland. Seems that most national sites I've tried are fast, international pings and downloads are OK but browsing international sites is painfully slow - minutes to load if at all.

friendlymonkey

180 posts

Master Geek

#413357 6-Dec-2010 11:19

a common error currently

Safari can?t open the page ?http://www.kmart.co.nz/?s_kwcid=TC|12239|kmart||S||7188911493? because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes, and then try again.

da5id

550 posts

Ultimate Geek
Inactive user

#413362 6-Dec-2010 11:41

Even forums on blogspot.com are not loading for me....

ptinson

677 posts

Ultimate Geek

Trusted

#413364 6-Dec-2010 11:49

da5id: Even forums on blogspot.com are not loading for me....

Can you please post the Full URL of one that is not working for you?

Paul

meat popsicle

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Turbocharged

83 posts

Master Geek

#413365 6-Dec-2010 11:50

Exact same problem here in Auckland. I've tried accessing Amazon.com like other people in this thread, but a blank white page just gets displayed. The same thing happens when trying to read certain private messages on forums too, or when trying to click the 'Convert' button on xe.com. I'm glad to know I'm not the only one in this situation.

concrete

28 posts

Geek

#413366 6-Dec-2010 11:51

Phew!... I am too having issues (in CHCH). I tried going to 2wire.com it has been trying to load the page for 10 minutes!. Seems to be international sites? Too scared to phone Telecom as may get the international service.

crazed

484 posts

Ultimate Geek

Trusted

#413368 6-Dec-2010 11:55

Yea had problems with Twitter early, but some sites just hang badly before loading

CraZeD,
Your friendly Southern Geeky Fellow :P

Turbocharged

83 posts

Master Geek

#413369 6-Dec-2010 11:56

I've tried calling Telecom three times this morning and after being on hold for exactly 6 minutes each time, it attempted to ring through but then disconnected me......

If I go to amazon.com nothing loads. However, if I go to an amazon link with an extension on the end (such as www.amazon.com/b/ref=sv_vg_8?ie=UTF8&node=2404622011) it loads perfectly fine.

This is very frustrating.....

concrete

28 posts

Geek

#413372 6-Dec-2010 12:01

I found with Twitter turning off the 'new version' made it fast (viewable) otherwise I just get a blank page with only the twitter header.

Anyone here have 'direct' kudos with the Telecom technical team to just let us know if there is an issue and how long we have to be subjected to the dialup style page viewing?

gmball

568 posts

Ultimate Geek

#413384 6-Dec-2010 12:23

Turbocharged: I've tried calling Telecom three times this morning and after being on hold for exactly 6 minutes each time, it attempted to ring through but then disconnected me......

If I go to amazon.com nothing loads. However, if I go to an amazon link with an extension on the end (such as www.amazon.com/b/ref=sv_vg_8?ie=UTF8&node=2404622011) it loads perfectly fine.

This is very frustrating.....

Exactly the same here, internet barely working, and the 3 attempts to get technical support on 0800 22 55 98, disconnects when it rings thru!

A pain in the arse, and completely unacceptable!

DravidDavid

1907 posts

Uber Geek

#413386 6-Dec-2010 12:28

This link is not working for me at all. I just get a blank page:

http://soldiersystems.net/2010/12/04/surefire-magazines/

Facebook refuses to load some thumb-nails and www.xtra.co.nz is incredibly slow.

craigyd

9 posts

Wannabe Geek

#413401 6-Dec-2010 12:46

Well here it is, 3 hours after my call to Telecom and I am still awaiting my promised call back (within the hour); that doesn't surprise me, but what really annoys me, is the failure to acknowledge on their service status page that there are any problems with their network.....

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