[TelstraClear] Cable vlan segmentation / ARP reduction

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [TelstraClear] Cable vlan segmentation / ARP reduction

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16 posts

Geek

#154448 5-Aug-2008 20:18

Tracing route to sdkeq2-02-01.everquest2.com [199.108.12.65]
over a maximum of 30 hops:

1     1 ms    <1 ms    <1 ms 10.10.1.1
2    15 ms    12 ms    14 ms 203-97-109-1.cable.telstraclear.net [203.97.109.1]
3     8 ms     9 ms     9 ms ae0-840.ie4.telstraclear.net [203.167.223.114]
4   502 ms   503 ms   502 ms ge-1-2-0-843.ie1.telstraclear.net [218.101.61.105]
5   512 ms   509 ms   490 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]
6   490 ms   496 ms   492 ms 203.167.233.10
7   626 ms   604 ms   612 ms i-4-0.wil-core02.net.reach.com [202.84.142.129]

8   144 ms   158 ms   144 ms i-1-2.tlot03.net.reach.com [202.84.251.202]
9   144 ms   145 ms   146 ms ge-6-21.car3.LosAngeles1.Level3.net [4.68.111.137]
10   612 ms   609 ms   615 ms ge-7-0-0-79.bbr2.LosAngeles1.Level3.net [4.68.20.66]
11   623 ms   625 ms   618 ms as-1-0.mp1.SanDiego1.Level3.net [64.159.1.29]
12   632 ms   645 ms   643 ms so-8-0.hsa1.SanDiego1.Level3.net [4.68.112.130]

13   149 ms   148 ms   150 ms vl861.sdtermswitch-1.sonyonline.net [63.215.251.130]
14   148 ms   148 ms   149 ms vl831.sdkollsw-1.sonyonline.net [64.37.144.82]
15   620 ms   629 ms   626 ms sdkeq2-02-01.everquest2.com [199.108.12.65]

Trace complete.

Hmmm wonder were the problem is??

lchiu7

6476 posts

Uber Geek

Trusted

#154449 5-Aug-2008 20:25

Could be this hop?

ge-1-2-0-843.ie1.telstraclear.net [218.101.61.105]

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.

Swede

16 posts

Geek

#154452 5-Aug-2008 20:34

lchiu7: Could be this hop?

ge-1-2-0-843.ie1.telstraclear.net [218.101.61.105]

We have a winner, now just call Telstra "helpdesk" and claim your price :-)

mattbush

784 posts

Ultimate Geek
Inactive user

#154454 5-Aug-2008 20:44

lol

Kinda sad isnt it...2 hour wait...their website says everything is working as intended.

itxtme

2102 posts

Uber Geek

#154457 5-Aug-2008 20:49

Tracing route to www.telstraclear.co.nz [202.78.133.58]
over a maximum of 30 hops:

1 4 ms 2 ms 2 ms 203-97-174-51.cable.paradise.net.nz [203.97.174.51]
2 15 ms 12 ms 13 ms fe7-4-515-16.bertha.paradise.net.nz [203.97.174.1]
3 13 ms 10 ms 11 ms ae0-840.ie4.telstraclear.net [203.167.223.114]
4 543 ms 614 ms 616 ms ge-1-2-0-843.ie1.telstraclear.net [218.101.61.105]
5 * 588 ms * jcore2-ge-0-2-0-927-acld.auckland.clix.net.nz [218.101.61.14]
6 590 ms 614 ms 722 ms g9-927.u12.brh.telstraclear.net [218.101.61.4]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.

10 * * *

hmmm, appears I cannot even traceroute their own website...

I did a speed test to CCH (speedtest.net) with a ping of "663" and DL speeds 200kbps and yet the auckland test is normal (2.5mbps). I want my compensation back!!!

Swede

16 posts

Geek

#154458 5-Aug-2008 20:49

mattbush: lol

Kinda sad isnt it...2 hour wait...their website says everything is working as intended.

Of course everything is working as intended. :-)

We couldnt have them start admitting that there is an issue now could we :-)

fraseyboy

134 posts

Master Geek

#154488 5-Aug-2008 22:19

itxtme: Tracing route to www.telstraclear.co.nz [202.78.133.58]
over a maximum of 30 hops:

1 4 ms 2 ms 2 ms 203-97-174-51.cable.paradise.net.nz [203.97.174.51]
2 15 ms 12 ms 13 ms fe7-4-515-16.bertha.paradise.net.nz [203.97.174.1]
3 13 ms 10 ms 11 ms ae0-840.ie4.telstraclear.net [203.167.223.114]
4 543 ms 614 ms 616 ms ge-1-2-0-843.ie1.telstraclear.net [218.101.61.105]
5 * 588 ms * jcore2-ge-0-2-0-927-acld.auckland.clix.net.nz [218.101.61.14]
6 590 ms 614 ms 722 ms g9-927.u12.brh.telstraclear.net [218.101.61.4]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * *

hmmm, appears I cannot even traceroute their own website...

I did a speed test to CCH (speedtest.net) with a ping of "663" and DL speeds 200kbps and yet the auckland test is normal (2.5mbps). I want my compensation back!!!

I get those speeds both from the christchurch server AND the Auckland one! Plus we've never received any compensation or extra credit or ANYTHING!

I'm beginning to hate telstra.

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

mattbush

784 posts

Ultimate Geek
Inactive user

#154493 5-Aug-2008 22:41

ADSL cannot be this bad...especially close to an exchange.

This latest issue has been several hours now and no sign of a fix.

Shame on you telstra..yet again

Ender

4 posts

Wannabe Geek

#154748 6-Aug-2008 20:10

How's it looking tonight folks?

Last night's latency problem should have been mitigated earlier today.

Ropata

318 posts

Ultimate Geek
Inactive user

#154749 6-Aug-2008 20:18

180 -200 pings to youtube. Unwatchable.

mattbush

784 posts

Ultimate Geek
Inactive user

#154752 6-Aug-2008 20:23

Better today...but TC really need to up their game.

I still think ping is a little higher than normal to the US..but all is good

Ender

4 posts

Wannabe Geek

#154753 6-Aug-2008 20:27

Ropata - what would you normally expect to get to Youtube?

I'm seeing 180ms from here at home, 40 of which is my DSL connection, 125 more to the US, then 15 from there to Youtube. Looks about what I'd expect (pesky speed of light, haven't gotten around that one yet)

Ropata

318 posts

Ultimate Geek
Inactive user

#154759 6-Aug-2008 20:42

Under 150.

PenultimateHop

637 posts

Ultimate Geek

Trusted

#154761 6-Aug-2008 20:50

Why do you need under 150msec RTT to Youtube? The RTT difference between 150ms and 180ms won't affect your throughput that much (assuming decent window sizing).

Expecting under 150msec to the US on a DSL service is a little.... optimistic. Particularly if you're being served from an East Coast content server.

Ropata

318 posts

Ultimate Geek
Inactive user

#154763 6-Aug-2008 20:56

Well its 10meg/2meg cable and videos never used to have to buffer. The price just went up $10 too.

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