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johnr:CamH: So just to confirm, you first broke TradeMe's Listing Policies by backing out of a sale after it finished, you got bad feedback and then TradeMe banned you for breaking the rules you agreed to abide by, so you created a new account, against their Terms and Conditions and it's them being unfair???
That is the way I read it, Amazing go figure
Nek minute :-P
Leximus: Hello guys.
I had some truble with the admins of Trade Me, i was wondering if i can get some input to my case.
I had an account, which i had traded with without a problem(only positive feedbacks). Later on i was selling items for $1 reserve. A buyer won the product but is wasn't enough for me at the end of the bids. Since i had the option to give a "fixed price"(program fault) to the buyer, i took it, and then i got a negative feedback from the buyer/s. i had a little argument over the feedback with the admin of trade me. That account got deleted and banned. Acceptable, but of If I had no option I'm not going to be using it.
Probably a month after i created another account. I was happily buying - sale items, but when i went to sell again, i had to confirm my details (even though i had address confirmed). It was no problem for me, but they found out that i was the one with my previous account.
They said that they are banning the second account(only with positive feedbacks) because i had exessive (20 positive 3 negative) negative feedback from my previous account! I reckon its pretty unfair to make a decison without looking around the circumstanses, and they blame me for breaching terms and conditions.
I really want to fight for the trouth, so can you guys give me some advice on what i sould do? Or if you think i was at fault?
Thanks
jeffnz: as an aside, why would it let you go $1 reserve then give option to do fixed price once auction is won?
logo:
As an aside, is permanent banning fair? Is this like a permanent ban of the internet? (I know not quite the sme)
johnr: Who is the trader name and shame?
BraaiGuy: There are many people trading on trademe, people selling from china/etc and even delivering from China, and probably not even based in the country. I have highlighted such a seller to TM, wh sent me a fake kindle cover, advertised as geniun and new from Auckland. It arrived fake and from Hong Kong. The seller continues to trade and my item Kindle cover made the bin. $30 loss.
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freitasm:BraaiGuy: There are many people trading on trademe, people selling from china/etc and even delivering from China, and probably not even based in the country. I have highlighted such a seller to TM, wh sent me a fake kindle cover, advertised as geniun and new from Auckland. It arrived fake and from Hong Kong. The seller continues to trade and my item Kindle cover made the bin. $30 loss.
Another example of people who should just walk to Dick Smith and buy something legit instead of trusting that Trade Me purchases are the best thing in the world. I bought a Kindle cover at DSE for $30 and I am covered by their warranty and CGA.
As discussed in the other thread (linked earlier), these sellers of fake products do well because people buy things without checking retail prices. Many times I saw people buying second hand mobile phones for more than they sell brand new in stores...
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