Unable to get internet for nearly 5 months?!

Forums › New Zealand Broadband › Unable to get internet for nearly 5 months?!

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Coil

6614 posts

Uber Geek
Inactive user

#1077932 1-Jul-2014 14:29

nakedmolerat:
TimA: Broadband will be connected tomorrow between 1PM-6PM.

GG

I hope they did not go to a wrong house? Haha

So.......... sbiddle was/is correct !

Most likely.

The POTS isn't working so im leaning towards a line fault is present at the same time. Will be onto it anyway.

Cheers

randomusername

38 posts

Geek

#1078168 1-Jul-2014 19:11

Thanks TimA, this has been more progress than we've had in ages! Hopefully it is just a line fault and nothing major.

whitecd

40 posts

Geek

#1078195 1-Jul-2014 20:14

Is this discussion really still going?

Coil

6614 posts

Uber Geek
Inactive user

#1078198 1-Jul-2014 20:20

whitecd: Is this discussion really still going?

Um, Yes because we got traction so updated it further.
Problem?

Coil

6614 posts

Uber Geek
Inactive user

#1078621 2-Jul-2014 14:19

@Randomusername has a port and a present fault preventing it from working but at least we have a connected line.

randomusername

38 posts

Geek

#1078831 2-Jul-2014 19:38

So close, yet so far

Coil

6614 posts

Uber Geek
Inactive user

#1078834 2-Jul-2014 19:49

randomusername: So close, yet so far

Nah, Your really close..

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

randomusername

38 posts

Geek

#1080800 4-Jul-2014 10:44

Mrs randomusername here- we have internet and landline! After over a month of no phone or net, I can't describe how awesome it is to be able to hop on my laptop and write this. Thank you so much to @TimA and everyone else who has worked on this case for us, we are seriously grateful. If Mr randomusername hadn't come across this forum and asked for help and you all hadn't been here to suss it all out for us, we probably would have still been without any phone or net months from now- so adamant was every ISP we spoke to that we couldn't get ADSL NOR VDSL.

Again, thank you all so much.

DarthKermit

5346 posts

Uber Geek

Trusted

#1080820 4-Jul-2014 11:34

^^^

That's one of the great things about GZ. There's usually someone willing and able to help with non-techies problems.

Whatifthespacekeyhadneverbeeninvented?

randomusername

38 posts

Geek

#1080863 4-Jul-2014 12:11

Honestly I am humbled by the time and effort a lot of you have put into this. TimA, pjamieson, BMarquis among others I appreciate what you have done and have managed to get us working internet and a landline where every other avenue was a dead end. Thank you all so, so much. Really goes to show that there are good altruistic people out there still. I know it may be just another day in your jobs, but you made a difference to some people who really needed it. I hope this can raise awareness of the customer service side of things and the need for good control over internet services and availability. I wonder how many others were in our position but just accepted their fate. Thank you all again, so much.

nigelj

856 posts

Ultimate Geek

#1080889 4-Jul-2014 12:29

Nice work Chorus/Vodafone! Out of interest what got connected in the end? Assuming ADSL based on VDSL port waiters.

Coil

6614 posts

Uber Geek
Inactive user

#1080891 4-Jul-2014 12:30

nigelj: Nice work Chorus/Vodafone! Out of interest what got connected in the end? Assuming ADSL based on VDSL port waiters.

ADSL on the same cabinet.

graemeh

2078 posts

Uber Geek

#1080959 4-Jul-2014 13:40

TimA:
nigelj: Nice work Chorus/Vodafone! Out of interest what got connected in the end? Assuming ADSL based on VDSL port waiters.

ADSL on the same cabinet.

It looks like you might have a customer for life at Vodafone. Well done.

randomusername

38 posts

Geek

#1088152 13-Jul-2014 18:05

Internet and home phone still going strong, decent speeds too. No annoying buffering for youtube or even streaming movies or tv etc. Great stuff!
Thanks again everyone :D

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