Second ONT w/ seperate ISP at a single address

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1134 posts

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#2700009 30-Apr-2021 10:18

cyril7:

If you need it repowered, then the other tenant will very likely have similar issues.

Cyril

yeah, in the case its faulty or whatever the first tenant would still have to deal with it since they would be down to,

you could also just politely ask your neighbor..

its unlikely to ever cause you a issue in reality and you should definitely consider this option - discuss it with the landlord.

the first tenant does not own that ONT it is not their property.

trig42

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#2700019 30-Apr-2021 10:41

dan:

@dan

Mostly due to me not being able to get access to the ONT if it needs to be powered off, reset etc. And I'm unsure if Vodafone (my current ISP) supports secondary services like that.

honestly this is not really a issue, it never needs to be powered off and reset, you would just get a network cable run from it to your side of the tenancy,

where you would use your own router

there are other providers besides vodafone who will do the 2nd port.

Agree. In the 6 years I've had UFB at home, I've repowered the ONT (on purpose, not accidentally) twice. Both times, I didn't need to - it was an issue with my router.

dan

1134 posts

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#2700024 30-Apr-2021 10:51

trig42:

Agree. In the 6 years I've had UFB at home, I've repowered the ONT (on purpose, not accidentally) twice. Both times, I didn't need to - it was an issue with my router.

i look after about 30 UFB connections around NZ, the amount of times ive had to actually power cycle a ONT where it has actually fixed a issue so far in the last 5+ years, is Zero.

not saying ive never done it, there was just no result in doing it,

its either the router, the AC adapter is faulty, the ONT itself is faulty, or the Fibre is physically broken/disconnected

the one time i had a faulty ONT it was from a water leak from a upstairs hotwater cyclinder in a office building

tripper1000

1617 posts

Uber Geek

#2700028 30-Apr-2021 10:58

This seems to be a case of life serving up lemons. Maybe it is time to introduce yourself to the other tenements, explain that you can't get fiber for yourself and ask if they want to halve their internet bill. Maybe they'll be happy to help you make lemonade. If the other side of the house is occupied by the landlord, even better because if they say no, then they have implicitly offered to pay the 2nd fiber install charges.

If Chorus/ISP's don't like it, then they should quit with the impediments and start with solutions.

PLVSTC

9 posts

Wannabe Geek

#2700039 30-Apr-2021 11:30

Cheers for the responses!

I'll get on to the landlord about the possibility of running some CAT6 from the neighbouring ONT to my side. Hopefully Vodafone can accommodate that also on their end.

Otherwise, my address will be registered with NZ Post around 20th of May, and power metre installed on the 10th, so if the port 2 on the neighbouring ONT option doesn't work out, then I may have to look at the second ONT install using the guidelines @wheelbarrow01 provided above.

@wheelbarrow01 Is $1200 usually around the max cost for this type of install, or are there other costs that may come into play? Just for a rough idea on figures I can send through to the landlord for pricing etc.

Thanks again everyone, you've all given me some great info and options.

Wheelbarrow01

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Chorus

#2700114 30-Apr-2021 13:41

PLVSTC:

Cheers for the responses!

I'll get on to the landlord about the possibility of running some CAT6 from the neighbouring ONT to my side. Hopefully Vodafone can accommodate that also on their end.

Otherwise, my address will be registered with NZ Post around 20th of May, and power metre installed on the 10th, so if the port 2 on the neighbouring ONT option doesn't work out, then I may have to look at the second ONT install using the guidelines @wheelbarrow01 provided above.

@wheelbarrow01 Is $1200 usually around the max cost for this type of install, or are there other costs that may come into play? Just for a rough idea on figures I can send through to the landlord for pricing etc.

Thanks again everyone, you've all given me some great info and options.

The higher figure of $1200 applies to Infill Build for any new standalone building constructed. The $575 fee applies to each new dwelling where there are two or more (MDU scenario). For comparision, I recently dealt with an older style house in Wellington that was split into 2 separate flats time time ago, but they always had a shared letterbox, and so for all intents and purposes it appeared to be a single dwelling - so when Chorus rolled the fibre network down the street, we only built a single dropoff for that land parcel.

The front flat got connected to fibre no problem, but when the rear tenant requested service, it had to have a postal address & TLC created and then go down the Infill Build pathway - and the landlord was asked to pay $575 for the new drop-off.

The Wellington example above appears to be similar to your scenario based on the information you have provided here, so I'd expect the lower price of $575 to apply in your situation (but no guarantees until it's been scoped).

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd

PLVSTC

9 posts

Wannabe Geek

#2700125 30-Apr-2021 14:24

Wheelbarrow01:

PLVSTC:

Cheers for the responses!

I'll get on to the landlord about the possibility of running some CAT6 from the neighbouring ONT to my side. Hopefully Vodafone can accommodate that also on their end.

Otherwise, my address will be registered with NZ Post around 20th of May, and power metre installed on the 10th, so if the port 2 on the neighbouring ONT option doesn't work out, then I may have to look at the second ONT install using the guidelines @wheelbarrow01 provided above.

@wheelbarrow01 Is $1200 usually around the max cost for this type of install, or are there other costs that may come into play? Just for a rough idea on figures I can send through to the landlord for pricing etc.

Thanks again everyone, you've all given me some great info and options.

The higher figure of $1200 applies to Infill Build for any new standalone building constructed. The $575 fee applies to each new dwelling where there are two or more (MDU scenario). For comparision, I recently dealt with an older style house in Wellington that was split into 2 separate flats time time ago, but they always had a shared letterbox, and so for all intents and purposes it appeared to be a single dwelling - so when Chorus rolled the fibre network down the street, we only built a single dropoff for that land parcel.

The front flat got connected to fibre no problem, but when the rear tenant requested service, it had to have a postal address & TLC created and then go down the Infill Build pathway - and the landlord was asked to pay $575 for the new drop-off.

The Wellington example above appears to be similar to your scenario based on the information you have provided here, so I'd expect the lower price of $575 to apply in your situation (but no guarantees until it's been scoped).

Awesome, yep that sounds almost identical to my current situation. I appreciate the guidance. Once the NZ Post and meter address are registered do I go through my ISP to request the Infill Build or will it require contact directly with Chorus? I'm sure we all know how much of a pain it can be to get precise requests and information from ISP CSRs..

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nztim

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TEAMnetwork

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#2700192 30-Apr-2021 17:24

Have you seen what your xDSL speeds are? you might be surprised and maybe able to get good VDSL

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

PLVSTC

9 posts

Wannabe Geek

#2700238 30-Apr-2021 20:06

nztim:

Have you seen what your xDSL speeds are? you might be surprised and maybe able to get good VDSL

Yeah, there's only ADSL available in the area so probably 8Mbps Down/1-2Mbps Up

Azzura

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#2700348 1-May-2021 09:06

Perhaps i've misread something or don't fully understand.

Why not just turn on another port on the ONT (bill in your name/address with whatever isp you go with) and run a network cable to your place?

I actually have a second port on an ONT enabled at a house (not my house ...friends house) 10km away in town and beam it to my house (rural) via airfiber units. The owner of the house with the ont never sees the bill...it goes to my account to be paid. He has his account....I have my account on the ONT.

My area is a Northpower area.....Does chorus not allow second ports to be enabled on the ONT?

nztim

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#2700350 1-May-2021 09:20

Azzura:

Perhaps i've misread something or don't fully understand.

Why not just turn on another port on the ONT (bill in your name/address with whatever isp you go with) and run a network cable to your place?

1. Sometimes running a cable is not that easy

2. The OP preferred RSP may not support secondary offers, and, even if they do there is a 200/50 cap on speed

3. if the ONT needs resetting and the tenants in the front flat are not home, then he could be without internets for a while

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

Azzura

603 posts

Ultimate Geek

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#2700422 1-May-2021 11:33

nztim:

Azzura:

Perhaps i've misread something or don't fully understand.

Why not just turn on another port on the ONT (bill in your name/address with whatever isp you go with) and run a network cable to your place?

1. Sometimes running a cable is not that easy

2. The OP preferred RSP may not support secondary offers, and, even if they do there is a 200/50 cap on speed

3. if the ONT needs resetting and the tenants in the front flat are not home, then he could be without internets for a while

I guess it all comes down to how badly does the OP want it...

1 - I guess cable could be difficult...but not impossible. Wireless point to point could be an option. I had to run a lot of cable for my setup

2- If the RSP doesn't support it - then the OP is sol or find a RSP that does and if they can't --they're really sol = game over for that avenue. 250/50 is way better than 8

3- I've been lucky...in almost 3 yrs of my setup. Never had to reset the ONT.

phrozenpenguin

840 posts

Ultimate Geek

#2701472 3-May-2021 23:26

We were a new build and had hassle getting fibre despite conduit etc being laid. Do not understimate the time it will take for your address to "appear" on the ISP system to enable you to order fibre and start the process. This was ~4 years ago but it took weeks. We had an address, letterbox, the land had been properly subdivided with council etc. We had to jump through hoops like sending pictures of our letterbox, annotated google maps etc, then just wait. The conversations got a bit silly when it was suggested they could give us ADSL in the meantime (we have no copper connection) rather than adding address to database.

Above relates to Enable in Christchurch not Chorus. It did get resolved in the end but was frustrating. We did not have to pay any charges.

I second the above comments that the much easier approach is to use the second ONT port if you want your own router and account. Change ISPs to one that supports it and be sorted. Access to the ONT to reset is not a regular requirement (never needed in 4 years). Your alternative of 4G or poor ADSL will be much less reliable than limited ONT access, unless you annoy your neighbours so much the turn the power off (disconnecting themselves as well) or disconnect your ethernet connection (which they should have no reason to).

PLVSTC

9 posts

Wannabe Geek

#2701516 4-May-2021 08:55

I've spoken to the landlord and he's willing to cover the costs to get a fiber install once my place can get an install requested through Chorus.

Will update if I run into any hiccups along the way.

Thanks, everyone.

PLVSTC

9 posts

Wannabe Geek

#2716266 31-May-2021 17:30

So, bit of an update.
After getting power metre and postal address registered, I've contacted my ISP to book an install with Chorus.
However, Chorus has notified them that we'll need council plans for the address, however there is no council registered address for our flat as the property was not subdivided.

So it's looking like it's a no go.

@Wheelbarrow01 is this a normal requirement for this type of install?

Cheers.

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