Rubber banding in game/on peak packet loss

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Rubber banding in game/on peak packet loss

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1223 posts

Uber Geek

Trusted

#1101309 3-Aug-2014 21:26

jihadnz: internet is horrible tonight, trying to watch twitchtv , set on mobile quality, still buffering every few seconds :(

Where are you in NZ?

Regards FireEngine

FireEngine

1223 posts

Uber Geek

Trusted

#1101310 3-Aug-2014 21:26

brookz: Yep it's horrible.

Where are you in NZ?

Regards FireEngine

username234

6 posts

Wannabe Geek

#1101322 3-Aug-2014 21:52

Unbelievably shocking speeds (just for international transit) on Orcon tonight. Latency graphs looks fine, I can get 29ms to 8.8.8.8 which is the best I'll get on ADSL2, so looks like it's throughput-related but not really congested? I'm not sure. I'm on the North Shore.

brookz

215 posts

Master Geek

#1101324 3-Aug-2014 21:55

I am on the morningside exchange in whangarei,

C:\Users\Brooks>tracert www.google.com.au

Tracing route to www.google.com.au [74.125.237.223]
over a maximum of 30 hops:

1     1 ms    <1 ms    <1 ms Orcon.Home [192.168.20.1]
2     *        *     3161 ms 121-99-252-1.bng1.nct.orcon.net.nz [121.99.252.1
]
3     4 ms     5 ms     4 ms xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141]
4     4 ms     5 ms     4 ms 121.99.12.0
5    28 ms    28 ms    27 ms 72.14.243.237
6    28 ms    28 ms    27 ms 72.14.243.236
7    28 ms    28 ms    28 ms 66.249.95.234
8    28 ms    29 ms    29 ms 72.14.236.181
9    28 ms    28 ms    28 ms www.google.com.au [74.125.237.223]

Trace complete.

C:\Users\Brooks>

I would do a speedtest but it won't load the site :(

username234

6 posts

Wannabe Geek

#1101326 3-Aug-2014 21:56

I'm on the same BNG as you and have the same traceroute. So like I said, I'm really not sure what's going on. Almost feels like an MTU issue, but it would be somewhere upstream.

brookz

215 posts

Master Geek

#1101327 3-Aug-2014 21:56

C:\Users\Brooks>tracert www.google.co.nz

Tracing route to www.google.co.nz [74.125.237.207]
over a maximum of 30 hops:

1    <1 ms    <1 ms    <1 ms Orcon.Home [192.168.20.1]
2 1735 ms   412 ms   490 ms 121-99-252-1.bng1.nct.orcon.net.nz [121.99.2
]
3     4 ms     4 ms     4 ms xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141
4     5 ms     4 ms     4 ms 121.99.12.0
5    27 ms    27 ms    27 ms 72.14.243.237
6    28 ms    28 ms    28 ms 72.14.243.236
7    27 ms    27 ms    27 ms 66.249.95.234
8    29 ms    30 ms    29 ms 72.14.236.181
9    28 ms    28 ms    28 ms syd01s19-in-f15.1e100.net [74.125.237.207]

Trace complete.

I don't know but #2 hop seems a bit high :O

FireEngine

1223 posts

Uber Geek

Trusted

#1101328 3-Aug-2014 21:58

username234: Unbelievably shocking speeds (just for international transit) on Orcon tonight. Latency graphs looks fine, I can get 29ms to 8.8.8.8 which is the best I'll get on ADSL2, so looks like it's throughput-related but not really congested? I'm not sure. I'm on the North Shore.

International to where?

Regards FireEngine

Lenovo

Shop now for Lenovo laptops and other devices (affiliate link).

FireEngine

1223 posts

Uber Geek

Trusted

#1101329 3-Aug-2014 22:00

brookz: C:\Users\Brooks>tracert www.google.co.nz

Tracing route to www.google.co.nz [74.125.237.207]
over a maximum of 30 hops:

1    <1 ms    <1 ms    <1 ms Orcon.Home [192.168.20.1]
2 1735 ms   412 ms   490 ms 121-99-252-1.bng1.nct.orcon.net.nz [121.99.2
]
3     4 ms     4 ms     4 ms xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141
4     5 ms     4 ms     4 ms 121.99.12.0
5    27 ms    27 ms    27 ms 72.14.243.237
6    28 ms    28 ms    28 ms 72.14.243.236
7    27 ms    27 ms    27 ms 66.249.95.234
8    29 ms    30 ms    29 ms 72.14.236.181
9    28 ms    28 ms    28 ms syd01s19-in-f15.1e100.net [74.125.237.207]

Trace complete.

I don't know but #2 hop seems a bit high :O

bng's always de-prioritise ping traffic so no surprise - US latency looks good though. I'll ask the team to look into the general comment though...

Regards FireEngine

FireEngine

1223 posts

Uber Geek

Trusted

#1101330 3-Aug-2014 22:02

username234: I'm on the same BNG as you and have the same traceroute. So like I said, I'm really not sure what's going on. Almost feels like an MTU issue, but it would be somewhere upstream.

Hmmm, we had some upstream weirdness late last week affecting <only> Twitter and possibly Wiki - but it cleared up of its own (or the upstream's) accord....

Regards FireEngine

username234

6 posts

Wannabe Geek

#1101331 3-Aug-2014 22:04

I noticed it browsing Facebook at first, then went to update some packages on my server which started an HTTP download of some file which went at 6KB/s. Source IP points to Indiana, USA.

>>> Downloading 'http://distfiles.gentoo.org/distfiles/qemu-2.0.0.tar.bz2'
--2014-08-03 19:45:53-- http://distfiles.gentoo.org/distfiles/qemu-2.0.0.tar.bz2
Resolving distfiles.gentoo.org... 156.56.247.195, 140.211.166.134, 216.165.129.135, ...
Connecting to distfiles.gentoo.org|156.56.247.195|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 12839647 (12M) [application/x-tar]
Saving to: ‘/usr/portage/distfiles/qemu-2.0.0.tar.bz2’

0K .......... .......... .......... .......... .......... 0% 52.3K 3m59s
50K .......... .......... .......... .......... .......... 0% 200K 2m30s
100K .......... .......... .......... .......... .......... 1% 28.9K 4m3s
150K .......... .......... .......... .......... .......... 1% 5.30K 12m44s
200K .......... .......... .......... .......... .......... 1% 5.40K 17m44s
250K .......... .......... .......... .......... .......... 2% 29.7K 15m52s
300K .......... .......... .......... .......... .......... 2% 64.8K 13m59s
350K .......... .......... .......... .......... .......... 3% 8.40K 15m12s
400K .......... .......... .......... .......... .......... 3% 29.7K 14m12s
450K .......... .......... .......... .......... .......... 3% 69.7K 13m1s
500K .......... .......... .......... .......... .......... 4% 69.8K 12m3s
550K .......... .......... .......... .......... .......... 4% 70.3K 11m14s
600K .......... .......... .......... .......... .......... 5% 96.9K 10m29s
650K .......... .......... .......... .......... .......... 5% 6.95K 11m43s
700K .......... .......... .......... .......... .......... 5% 29.9K 11m20s
750K .......... .......... .......... .......... .......... 6% 50.5K 10m49s
800K .......... .......... .......... .......... .......... 6% 11.0K 11m11s
850K .......... .......... .......... .......... .......... 7% 42.0K 10m46s
900K .......... .......... .......... .......... .......... 7% 16.0K 10m48s
950K .......... .......... .......... .......... .......... 7% 52.5K 10m24s
1000K .......... .......... .......... .......... .......... 8% 66.5K 10m0s
1050K .......... .......... .......... .......... .......... 8% 55.2K 9m39s
1100K .......... .......... .......... .......... .......... 9% 8.95K 10m7s
1150K .......... .......... .......... .......... .......... 9% 9.64K 10m28s
1200K .......... .......... .......... .......... .......... 9% 43.3K 10m11s
1250K .......... .......... .......... .......... .......... 10% 9.64K 10m30s
1300K .......... .......... .......... .......... .......... 10% 8.31K 10m54s
1350K .......... .......... .......... .......... .......... 11% 13.0K 10m58s
1400K .......... .......... .......... .......... .......... 11% 52.6K 10m40s
1450K .......... .......... .......... .......... .......... 11% 62.6K 10m21s
1500K .......... .......... .......... .......... .......... 12% 58.3K 10m5s
1550K .......... .......... .......... .......... .......... 12% 23.8K 9m58s
1600K .......... .......... .......... .......... .......... 13% 50.3K 9m43s
1650K .......... .......... .......... .......... .......... 13% 35.3K 9m33s
1700K .......... .......... .......... .......... .........

At that point I cancelled. P.S. There is a timestamp above which is exactly when the file was being downloaded. May help for debugging.

FireEngine

1223 posts

Uber Geek

Trusted

#1101332 3-Aug-2014 22:08

username234: I noticed it browsing Facebook at first, then went to update some packages on my server which started an HTTP download of some file which went at 6KB/s. Source IP points to Indiana, USA.

OK, can you do a tracert to that server - there is a lot of network off-Orcon between San Jose and Indiana....

Regards FireEngine

username234

6 posts

Wannabe Geek

#1101333 3-Aug-2014 22:13

OK, can you do a tracert to that server - there is a lot of network off-Orcon between San Jose and Indiana....

Sure can.

eclipse ~ # traceroute 156.56.247.195
traceroute to 156.56.247.195 (156.56.247.195), 30 hops max, 60 byte packets
1 gw1 (192.168.2.1) 0.144 ms 0.235 ms 0.270 ms
2 euba.bng1.nct.orcon.net.nz (60.234.8.2) 4215.530 ms 4225.941 ms 4236.049 ms
3 xe-2-2-0.cre1.nct.orcon.net.nz (121.98.9.141) 7.459 ms 8.324 ms 8.594 ms
4 121.99.12.0 (121.99.12.0) 10.449 ms 11.256 ms 11.721 ms
5 202.50.238.65 (202.50.238.65) 12.712 ms 13.714 ms 15.208 ms
6 ae0-10.tkbr12.global-gateway.net.nz (203.96.120.105) 15.221 ms 14.975 ms 16.317 ms
7 xe2-3-1.lebr7.global-gateway.net.nz (122.56.127.22) 141.737 ms 137.758 ms 137.183 ms
8 ae0-10.lebr8.global-gateway.net.nz (202.50.232.42) 167.446 ms 166.414 ms 166.256 ms
9 ae0-10.lebr8.global-gateway.net.nz (202.50.232.42) 170.464 ms eq-exchange.tr01-lsanca01.transitrail.net (206.223.123.7) 134.906 ms ae0-10.lebr8.global-gateway.net.nz (202.50.232.42) 170.399 ms
10 xe-0-0-0.0.paix0.tr-cps.internet2.edu (64.57.20.224) 193.625 ms 193.584 ms 192.766 ms
11 xe-0-2-0.0.sttl0.tr-cps.internet2.edu (64.57.20.223) 159.144 ms 154.383 ms 153.227 ms
12 xe-0-2-0.0.sttl0.tr-cps.internet2.edu (64.57.20.223) 157.571 ms 156.954 ms xe-1-1-0.0.chic0.tr-cps.internet2.edu (64.57.20.169) 198.233 ms
13 ae-1.211.rtr.ictc.indiana.gigapop.net (64.57.21.14) 202.621 ms xe-1-1-0.0.chic0.tr-cps.internet2.edu (64.57.20.169) 203.868 ms ae-1.211.rtr.ictc.indiana.gigapop.net (64.57.21.14) 204.435 ms
14 ae-1.211.rtr.ictc.indiana.gigapop.net (64.57.21.14) 207.900 ms 206.430 ms 205.879 ms
15 xe-0-3-0.11.br2.ictc.net.uits.iu.edu (149.165.183.18) 207.521 ms ae-0.0.br2.bldc.net.uits.iu.edu (134.68.3.35) 206.199 ms xe-0-3-0.11.br2.ictc.net.uits.iu.edu (149.165.183.18) 206.830 ms
16 ae-10.0.dcr3.bldc.net.uits.iu.edu (134.68.3.81) 231.331 ms 232.696 ms 231.485 ms
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

Good news is that it's still crap. I was worried maybe it would download faster now (which means maybe the traceroute would be invalidated), but it's not. Facebook is still slow as well.

FireEngine

1223 posts

Uber Geek

Trusted

#1101334 3-Aug-2014 22:20

username234: Sure can.

eclipse ~ # traceroute 156.56.247.195
traceroute to 156.56.247.195 (156.56.247.195), 30 hops max, 60 byte packets

Bad news is it looks to be global-gateway onwards....will raise it with our core team to investigate upstream....

Regards FireEngine

username234

6 posts

Wannabe Geek

#1101335 3-Aug-2014 22:23

Cool - thanks for figuring it out :-)

GTRgod

26 posts

Geek

#1101511 4-Aug-2014 10:24

Yep, still the same for me too. Yet another couple of days of poor international traffic, which only happens during peak evening hours.

It was mentioned that there is no; throttling, data shaping etc. on unlimited fibre plans... but really!?
Well if it actually is a true statement, then maybe it's high time that you need to utilize something so that everyone gets a more stable connection across your network?

I think I might just need to swap to Telecom or Vodafone. My gaming friends still have no such issues on other networks and my Vodafone ADSL used to be fine (actually 10x better international than my current fibre during evenings).

Is there any other orcon plan I can change to, that my gaming doesn't turn horrible on during peak hours? Anyone getting international slowdown on fibre limited plans?
Anyone know if I get out of my 12month contract that I signed up to, if I am being provided with sluggish international evening connection?

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