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freitasm
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#150315 22-Jul-2008 14:58
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Folks, this is not a free for all market. I think users are smart enough to check the other forums.

How would you feel if Orcon were to going around the other forums posting their prices every time someone complained?





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maverick
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  #150317 22-Jul-2008 14:59
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apologies Embarassed




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

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Ragnor
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  #150318 22-Jul-2008 15:03
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This is probably the part where someone comes in and says play nice kids...



chris021
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  #150319 22-Jul-2008 15:03
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Slingshot: How about Slingshot then?

15c p/min capped at $2 for 2 hours <snip!>

Slingshot has an unbeatable price promise on tolls - find a publicly adveristed per minute rate and we'll beat it.

Food for thought...



Hmmmmm..

Maverick: NZ landlines$0.10    ( 9 cents per minute cheaper)



Food for thought...


:-)




dan

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  #150359 22-Jul-2008 16:02
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duncanblair: Hi guys,

The price increase for Homeline customers ($3) is due to an increase in the wholesale cost of homelines from Telecom. We have held off increasing our homeline price as a result of this for longer than any of our compititors (as far as I know).



Hi Duncan, i have my Line with Telecom and nonLLU broadband with Orcon + tolls, why do i have to pay 5$ more per month if your homeline wholesale cost went up 3$, when i dont have my homeline through Orcon?

Slingshot
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  #150361 22-Jul-2008 16:06
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freitasm:

Folks, this is not a free for all market. I think users are smart enough to check the other forums.

How would you feel if Orcon were to going around the other forums posting their prices every time someone complained?



Yes fair call.




duncanblair
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  #150596 23-Jul-2008 11:34
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dan:
Hi Duncan, i have my Line with Telecom and nonLLU broadband with Orcon + tolls, why do i have to pay 5$ more per month if your homeline wholesale cost went up 3$, when i dont have my homeline through Orcon?


Hi Dan,

Fair question. The reduction of the tolls discount is related to the increased costs of delivering international bandwidth. Broadband plans with a $10 discount for tolls were not sustainable given the increase in costs we face.

 
 
 

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  #151068 24-Jul-2008 18:48
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yeah but it would have been nice to recieve an email explaining that fact duncan instead of it just getting the chop

duncanblair
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  #151200 25-Jul-2008 09:36
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Athlonite: yeah but it would have been nice to recieve an email explaining that fact duncan instead of it just getting the chop


We did email all our customers to let them know about these changes.

Athlonite
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  #151423 25-Jul-2008 19:53
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Oh really when was that as i distinctly remember never getting it the only emails i ever get from orcon are my bill and a notification of how much i've used and as of today i just found out that when i moved from zero shock to my current plan my tolls wasn't migrated aswell so i've been paying more than i should have had to

Peppery
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  #151637 26-Jul-2008 17:49
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Are you sure your Orcon primary email address is up to date? They definately sent an email:


Athlonite
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#152862 30-Jul-2008 23:52
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Both my primary and secondary Email addresses have not changed in over three years, so yes i do think they are uptodate and to top it off i just rang orcon to change to a fs/fs from an fs/128 plan only to find out that when i was changed over from a zero shock plan my tolls was not migrated aswell so i've been paying 10 bucks a month more than i should have been do you think theres a cance they'll back date it to when i changed and credit my account !! 

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