My Sky HDi Freeze

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DeLaSoul

2 posts

Wannabe Geek

#37890 21-Jul-2009 12:59

My SKY HDi freezes and then I need to reset the decoder.

I find the problem happens if I am recording 2 channels and watching a 3rd using live pause.
And if I have a show due to record after those two channels. The mysky unit just cannot handle it and spazzes then freezes.

Called the contact centre, but help was not helpfull.

Still occurs.

bcourtney

652 posts

Ultimate Geek

Trusted

#237463 21-Jul-2009 13:27

I understood that you could only record 2 programs at once? If you're using Live Pause on a 3rd program then that means that 3 are being recorded and could well be the cause of your problem?

Dingbatt

6754 posts

Uber Geek

Lifetime subscriber

#237885 22-Jul-2009 14:27

Depending on your pre/post recording settings if you have programmed a recording straight after two current recordings, then your machine is trying to record 3 programs at once (i.e 2 overlapping 1). Which it can't do.

“We’ve arranged a society based on science and technology, in which nobody understands anything about science technology. Carl Sagan 1996

MarkX

109 posts

Master Geek

#238160 23-Jul-2009 10:13

Dingbatt is right. The problem almost certainly lies with your pre/post recording settings. You cannot record 3 programmes at the same time which is what you are effectively asking MySky to do.

pjamieson

441 posts

Ultimate Geek

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Chorus

#239780 28-Jul-2009 15:19

I have not had a freeze for months (since last s/w update) and then it happened once the other night :O My settings are on auto and I don't know when it froze because it was frozen when I turned on the TV during the News.

DeLaSoul

2 posts

Wannabe Geek

#241056 31-Jul-2009 18:38

It still happens to me. No clear patterm yet. When I have 2 programs recording, I dont use the pause functionality on the 3rd channel I'm watching.
Will try to establish some pattern.

Will keep you'll posted.

LennonNZ

2459 posts

Uber Geek

ID Verified

Trusted

#241065 31-Jul-2009 19:50

I had this problem for quite a while until I removed the Myskyhdi from the cabinet under the TV so it was not gettnig too hot and so far NO lockups. Give it a try.

pjamieson

441 posts

Ultimate Geek

Trusted

Chorus

#241164 1-Aug-2009 10:29

Happened again on Wednesday night (29/7), during Fair go. Seems to happen on Wednesdays for me, either during the TV1/3 News, Close Up/Campbell Live or Fair Go. That'll teach me for watching Fair Go, I just watch it for a laugh. Also seems that if your hard drive is quite full it is worse.