Plex on Spark HG659b Router

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nzlittleman

6 posts

Wannabe Geek

#242092 10-Oct-2018 13:51

Kia ora,

Since changing from Trustpower to Spark, I'm unable to get my IOS devices working with Plex Media Server (running on Win10).

I've been trying a few things, including setting up a port forward for 32400. But my IOS devices just say offline. If I run Plex through the web browser on my PC server, it works.

Win10 Server - on Ethernet

IOS on wireless.

I was on Spark years ago and remember this issue but can't remember the solution.

I also run the app RemoteMouse - this also seems to have stopped working since switching routers.

Help much appreciated.

michaelmurfy

meow
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#2105611 10-Oct-2018 14:16

Windows Firewall blocking the connection?

Michael Murphy | https://murfy.nz
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nzlittleman

6 posts

Wannabe Geek

#2105638 10-Oct-2018 14:50

michaelmurfy:

Windows Firewall blocking the connection?

Nice call, turned off the Firewall and it worked so I setup a firewall rule to allow the Plex port.

I had to turn off 'block all incoming connections...' on the Public Network Settings. Not sure if this is good practice or not but wouldn't work otherwise.

nzlittleman

6 posts

Wannabe Geek

#2106986 12-Oct-2018 19:48

Worked for the first day but now doesn’t.

Not sure what’s so different between the Trustpower and Spark routers. Something I’m missing -any ideas.

andrewNZ

2487 posts

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#2107038 12-Oct-2018 22:21

Tell windows it's a private network.

nzlittleman

6 posts

Wannabe Geek

#2107238 13-Oct-2018 12:54

andrewNZ: Tell windows it's a private network.

Thanks, that worked to start with but then stopped working. Wish I could change back to my Trustpower router.

michaelmurfy

meow
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#2107241 13-Oct-2018 13:01

nzlittleman:
andrewNZ: Tell windows it's a private network.

Thanks, that worked to start with but then stopped working. Wish I could change back to my Trustpower router.

It is not the router that is causing it - it is Windows. Windows sees a network change and engages the firewall. The best way to get Plex to work is to just use UPnP like so:

nzlittleman

6 posts

Wannabe Geek

#2107258 13-Oct-2018 13:51

Thanks Meow. Those settings were already there.

I found an article about using a higher IP. I was using 192.168.1.65 so changed this to .10

This seems to have worked without changing any other settings. Appreciate the help everyone.