Veon TV does not hold date and time after unplug from power

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cake756

3 posts

Wannabe Geek

#303999 27-Mar-2023 16:25

Hi there,

We have a few Veon 65" 4K Smart TVs and I am setting them up to auto turn on and off at set time. This part works fine but the annoyance with the TV is that, if someone pull the power plug of the TV from the wall, or switch the power off at the wall socket, the TV reset or lost it's current date and time, while it is holding all other settings. And when the current date/time are no longer correct, the auto on/off, even through still work, are happening at incorrect time.

Anyone know if there is how the Veon TV behaves and is there a workaround to it please?

Thanks,

Edmond.

robjg63

4098 posts

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#3055438 27-Mar-2023 17:03

It would need battery backup for the clock/calendar side of things, or an ability to get the date/time from the internet.

Not sure that (m)any have battery for date/time.

Is it connected to the internet? If so, is there a date/time/region setting?

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

richms

28172 posts

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#3055442 27-Mar-2023 17:17

Can it get the time from DVB at all? I don't know if that ever set the TVs own clock when I tried it. We used Pi's running signage software and that handled turning the TV on and off.

Would only do one TV per pi, because splitters dont pass CEC signals to all the ports

As the TVs would always power up in standby putting a smart socket on them to turn them on and off was a non starter as well.

Richard rich.ms

robjg63

4098 posts

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Subscriber

#3055448 27-Mar-2023 17:26

I think Rich is right - they *can* pick time up from DVB, but I have the suspicion it would need to actually be switched on and pointed to live DVB TV for it pick that up.

And unless the TV has an internet connection and starts up some sort of 'smart TV' OS in the background when the power is reconnected, it may not pick up the current date/time - though smart TV OSes (Android anyway) should start up in the background. Do the TV's have any sort of Smart OS?

I dont know how you stop people potentially switching the outlet off or pulling the power plug out though....

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

gzt

17120 posts

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Lifetime subscriber

#3055565 27-Mar-2023 21:14

if someone pull the power plug of the TV from the wall, or switch the power off at the wall socket, the TV reset or lost it's current date and time, while it is holding all other settings.

Taking the extreme case there's no realistic way to have it turn on if it's unplugged. Imo it's worth looking into why people feel the need to turn it off at the wall.

To avoid that you could fit a switched cable outlet and blank off the switch. Might be illegal but maybe not. Ask around. You could fit a standard unswitched power outlet if helps - I believe those are legal in NZ.

richms

28172 posts

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#3055625 27-Mar-2023 22:22

Probably getting turned off because its showing advertising in a public location. Veons dont seem to get hit by the common TV-B-Gone commands so are safe from that perspective, whereas all the consumer LG and samsung and sony screens are fair game with IR.

Richard rich.ms

cake756

3 posts

Wannabe Geek

#3055675 28-Mar-2023 09:00

robjg63:

Is it connected to the internet? If so, is there a date/time/region setting?

The TV is connected to the wireless network and it does have date/time/region setting. Only problem is that I can set every settings on the TV but when there is a power outage or the power plug is pulled for example, every settings remain unchanged, except the date/time reset itself to a default value. Like it has a mind of it's own and only drops the date/time when power is disconnected.

Very strange.

cake756

3 posts

Wannabe Geek

#3055678 28-Mar-2023 09:08

richms:

Can it get the time from DVB at all? I don't know if that ever set the TVs own clock when I tried it. We used Pi's running signage software and that handled turning the TV on and off.

Would only do one TV per pi, because splitters dont pass CEC signals to all the ports

As the TVs would always power up in standby putting a smart socket on them to turn them on and off was a non starter as well.

The TV(s) is more for inhouse display (like looping some predefined messages) or for people to use during meetings, it doesn't actually connect to antenna. One of the main reason it lost power is when someone moved it around the room, they disconnect and reconnect power.

The thing I don't understand is that, if it loses main power, all the other settings remain unchanged, but only the date/time defaulted itself to like a factory default.

Thanks.

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Silvrav

469 posts

Ultimate Geek

ID Verified

#3055696 28-Mar-2023 09:30

We have the same issue - the work around we found is that the tv also a sleep mode - so turn itself off in either 10/15/30/60/120mins. We use this now.