VDSL Speed Low

Forums › Spark New Zealand (including Skinny and BigPipe) › VDSL Speed Low

Ryuken

19 posts

Geek

#151841 7-Sep-2014 15:16

Hello everyone I'd like to ask some advice regarding my current speed which is below the plan I switched to less then a week ago I made a screenshot from my router/modem page of the dsl stats which I hope can help you guys help me understand why and also my speedtest.net result

Thanks for any and all advice :)

Edit: Also I went back to speedtest and looked up the result I got the day VDSL was connected which is on the following link
but the results were as following
31.08mbs download
9.51mbs upload

Results are shown in the below link
https://www.speedtest.net/my-result/3735578223

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#1123653 7-Sep-2014 15:37

Are you testing over WiFi or Ethernet?

Ryuken

19 posts

Geek

#1123655 7-Sep-2014 15:42

Test was done through cable so ethernet

NonprayingMantis

6434 posts

Uber Geek

#1123660 7-Sep-2014 15:49

Weird, no PeterReader response.

Your modem is syncing at ~35Mbps which is pretty decent for vdsl. Although your attenuation claims to be 0, which doesn't sound possible

Is the speed you have now consistent, or does it fluctuate either at different times of day or in different weather?

Have you double checked you aren't saturating your connection with other traffic - e.g. Windows updates, iCloud, torrents in the background, steam patches other people streaming video at the same time etc? (And same for any other people or devices you share the connection with)
And once you've double checked that, check it again just to be sure. Majority of cases like this end up being other traffic that the person wasn't aware of.

Ryuken

19 posts

Geek

#1123661 7-Sep-2014 15:51

Well there are several smartphones connected to it through wireless also I do have a torrent going in the background only one though

RunningMan

8955 posts

Uber Geek

#1123667 7-Sep-2014 15:58

Ryuken: Well there are several smartphones connected to it through wireless also I do have a torrent going in the background only one though

Well, your speedtest is only going to get whatever is left over once those devices have used whatever bandwidth they need. Working as normal.

Jase2985

13459 posts

Uber Geek

ID Verified

Lifetime subscriber

#1123692 7-Sep-2014 16:37

turn off wifi on the router, then stop everything that could be using bandwidth on the computer connected via ethernet.

then test again

doesnt look to be any issues with your connection at all

l43a2

1779 posts

Uber Geek

ID Verified

Trusted

#1123703 7-Sep-2014 17:20

"I do have a torrent going in the background only one though" this made me laugh :P come on folks test without TORRENTS going in the background.

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Note that to use Quic Broadband you must be comfortable with configuring your own router.

Jarsky

142 posts

Master Geek

#1123713 7-Sep-2014 17:31

RunningMan:
Ryuken: Well there are several smartphones connected to it through wireless also I do have a torrent going in the background only one though

Well, your speedtest is only going to get whatever is left over once those devices have used whatever bandwidth they need. Working as normal.

If that even. Due to the overhead, you'll probably see even lower than the 'left over' bandwidth.
But yes, dont speedtest your network to check your line rates, and run p2p downloads at the same time ;)