Is this normal for international speed?

Forums › Spark New Zealand (including Skinny and BigPipe) › Is this normal for international speed?

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Geek

#189171 19-Dec-2015 09:39

Just wondering if these speeds are the norm to other countries. Bit weird that i get more upload than download tho.

Australia seems to be ok

But any other country for example

I am on 100/20 fiber in Hamilton. And yes im connected via ethernet cable ....
We had big issues with the speeds in Hamilton a few months ago but got it sorted from the helpful people here in the forums. All was good after that but im sure speeds to the USA for example have slipped since then. But maybe im wrong.

If anyone else from Hamilton could post there speeds to the speedtest.net server in Washington just so i can compare it would be appreciated. Thanks

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#1453375 19-Dec-2015 09:39

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

If you are posting regarding DSL speeds please check that

- you have reset your modem and router

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

- you are not being throttled by your ISP due to going over the monthly cap

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

- you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

- Your ISP and plan

- Type of connection (ADSL, ADSL2, VDSL)

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

- Your general location (or street)

- If you are rural or urban

- If you know your connection is to an exchange, cabinet or conklin

- If your connection is to a ULL or wholesale service

- If you have done an isolation test as per the link above

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

I recommend you read these two blog posts:

- Is your premises phone wiring impacting your broadband performance? (very technical)

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

These links are referral codes: Sharesies | Mighty Ape

l43a2

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#1453390 19-Dec-2015 09:54

test some other locations LA, New York City, Chicago etc.

sbiddle

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#1453397 19-Dec-2015 10:03

Lots of speedtest servers on the East coast will be terrible to the poor quality of US internet connectivity and peering.

What do you get from other servers?

xADDICTx

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Geek

#1453405 19-Dec-2015 10:27

Seems consistent at least

Talkiet

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#1453408 19-Dec-2015 10:36

Try this specific one. It's the best I have found on the west coast of the US.

http://webnx.speedtest.net/

(Short answer though, no, those speeds don't look right)

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

Talkiet

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#1453411 19-Dec-2015 10:45

FYI - this is my VDSL from Chch to that webnx speedtest.net server. The Speedtest.net servers have (as mentioned) massive variability making overseas speed testing highly suspect at best UNLESS you know that the server isn't an issue.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

xADDICTx

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Geek

#1453425 19-Dec-2015 11:16

Cool thanks for the info Talkiet. So i'm right in being suspect about speeds.

Here's my result

A bit of an improvement but definitely nothing to brag about.
Yup i'm pretty jelly right now. Guess i'l make a phone call.

Equinox IT

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Coil

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#1453427 19-Dec-2015 11:25

Talkiet: FYI - this is my VDSL from Chch to that webnx speedtest.net server. The Speedtest.net servers have (as mentioned) massive variability making overseas speed testing highly suspect at best UNLESS you know that the server isn't an issue.

Cheers - N

Thats a really good result.
Sheesh

l43a2

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#1453439 19-Dec-2015 11:57

yea spark's speeds in the last day or so shot up insanely to a lot of locations....... early xmas gift? :P

xADDICTx

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#1453441 19-Dec-2015 12:00

Guess i must have been a bad boy this year :/

tdgeek

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#1453444 19-Dec-2015 12:02

Talkiet: FYI - this is my VDSL from Chch to that webnx speedtest.net server. The Speedtest.net servers have (as mentioned) massive variability making overseas speed testing highly suspect at best UNLESS you know that the server isn't an issue.

Cheers - N

29.47/19.38 at Talkiets link, Spark 100/20 Fibre, ChCh
Then 75/21

xADDICTx

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Geek

#1453498 19-Dec-2015 14:11

Wow, so i just got through to customer support (after 110mins on hold

) and they had me restart the ONT which i have done a few times in the last few months to no avail (but apparently not in the last 30 days) so i wasnt expecting much but whata ya know:

So kinda feeling foolish atm and also a bit surprised that it was only affecting international speeds outside of New Zealand and Australia. Hmmm!. Great outcome though.

cbrpilot

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#1453526 19-Dec-2015 15:01

l43a2: yea spark's speeds in the last day or so shot up insanely to a lot of locations....... early xmas gift? :P

We have made some tweaks recently that may be responsible for this. Merry Christmas.

My views are my own, and may not necessarily represent those of my employer.

BarTender

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#1453531 19-Dec-2015 15:39

cbrpilot:
l43a2: yea spark's speeds in the last day or so shot up insanely to a lot of locations....... early xmas gift? :P

We have made some tweaks recently that may be responsible for this. Merry Christmas.

And who knows... some further tweaks may come this week......

Jase2985

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#1453537 19-Dec-2015 15:53

Talkiet: Try this specific one. It's the best I have found on the west coast of the US.

http://webnx.speedtest.net/

(Short answer though, no, those speeds don't look right)

Cheers - N

This is quiet common for speeds to the US on my connection

on my Spark VDSL 70/27 connection

managed to get this speed

have never seen speeds like you have shown

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