$500 new connection fee!

Forums › Spark New Zealand (including Skinny and BigPipe) › $500 new connection fee!

ryanhunt

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#42610 7-Oct-2009 16:34

So im moving to a new house around the corner from where I live now (semi-rural rotorua) and I talked to telecom and they said it would cost $500 big ones to put a new connection into the property.
The wiring in the house is all there and the wiring from the road to the house is all there too, it just needs to be connected up.
How can they justify the 500 dollar fee, and is there any way around it?
I dont want to use mobile/satellite broadband as I am a heavy user.

Once again, hating NZ's broadband infrastructure and telecom in particular.

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#262135 7-Oct-2009 16:35

If all the cables are there then it should cost $50/jack in the premises.

Do whatever you want to do man.

ryanhunt

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#262138 7-Oct-2009 16:36

Told them that and they said because there had never actually been a phone line connected to the premises that it would cost 500.

billgates

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#262145 7-Oct-2009 16:44

I just checked Telecom's website and it does states that for New Connections (not re-connection) that price is P.O.A (price on application/arrival).

Do whatever you want to do man.

Ragnor

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#262146 7-Oct-2009 16:45

Sounds typical for the one off charge for connecting a line for the first time, they have to do more (obviously) than with a reconnection.

Basically harden up or choose an alternative method of telecomunications.

johnr

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#262151 7-Oct-2009 16:49

If you want it that bad you will pay $500 Telecom is a business not a charity

ryanhunt

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#262154 7-Oct-2009 16:58

Telecom is a business but they also control a national service which is much needed and I struggle to see what will cost them 500 dollars for the set-up when all the wiring is there. The service they are supposed to be providing is their business (which im sure they still profit hugely off).

johnr

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#262156 7-Oct-2009 17:00

ryanhunt: Telecom is a business but they also control a national service which is much needed and I struggle to see what will cost them 500 dollars for the set-up when all the wiring is there. The service they are supposed to be providing is their business (which im sure they still profit hugely off).

If its that needed pay the $500

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ryanhunt

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#262159 7-Oct-2009 17:02

I was asking if theres any alternative. But thanks for your oh so helpful help. Anyone else who has anything useful to say would be much appreciated.

johnr

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#262161 7-Oct-2009 17:05

ryanhunt: I was asking if theres any alternative. But thanks for your oh so helpful help. Anyone else who has anything useful to say would be much appreciated.

I suggest you read your post again you wanted a way around the $500 fee

How can they justify the 500 dollar fee, and is there any way around it?

CYaBro

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#262162 7-Oct-2009 17:06

I went through this as well a few years ago with our new house.
Never managed to get around it and had to pay the $500 :(

Opinions are my own and not the views of my employer.

ryanhunt

28 posts

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#262164 7-Oct-2009 17:07

johnr:
ryanhunt: I was asking if theres any alternative. But thanks for your oh so helpful help. Anyone else who has anything useful to say would be much appreciated.

I suggest you read your post again you wanted a way around the $500 fee

How can they justify the 500 dollar fee, and is there any way around it?

A way around it would otherwise be known as a alternative.

ryanhunt

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#262165 7-Oct-2009 17:08

CYaBro: I went through this as well a few years ago with our new house.
Never managed to get around it and had to pay the $500 :(

Good (or bad) to know. I would pay the fee but seeing as its a rental property I would rather not as I may only be there 6 months or so.

rscole86

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#262168 7-Oct-2009 17:16

Well that is your way around it there, have you asked the landlord?

Ragnor

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#262169 7-Oct-2009 17:17

If it's a rental you could try and convince the landlord to pay it, or if you're only going to be there for 6 months consider mobile broadband if you're not too heavy a user.

hairy1

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#262171 7-Oct-2009 17:18

Telecom charge the fee in places where they are the incumbent without competition. The way around it is to move to Pukekohe where there is Compass Wireless. Telecom only charge $69 for new connections in Pukekohe due to competition!

My views (except when I am looking out their windows) are not those of my employer.

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