I have a fun situation. I moved house not long ago. Just across town ( Hamilton) and asked telecom to move me. They set the time and date but no-one showed up. I waited all day, but nothing.
I also have voip on my broadband, so dont really need the relic of a telecom landline anymore.
Anyway, best bit is, they still bill me and refuse to accept that I do not have a telephone line of theirs into my flat.
I offer to show them round, but no one ever comes, just bills.
It is getting silly no, but they refuse to believe that I do not have their service.
Good old telecom. Will they ever get it right ?