Vodafone international outage?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Vodafone international outage?

bsd

43 posts

Geek

#112045 24-Nov-2012 10:37

Anyone else having trouble accessing certain international sites on VFNZ?

I can't get through to Dropbox.com, Twitter.com and a few other international sites using fixed or mobile broadband from Vodafone.

brdivu

23 posts

Geek

#722204 24-Nov-2012 10:46

Same here, other websites are fine, just can't get to twitter or Dropbox.

Via telecom XT, I can reach those sites fine.

jesterz

97 posts

Master Geek

#722210 24-Nov-2012 10:57

Seems to be the same problem today, Twitter not accessible for example.

shanes

258 posts

Ultimate Geek

Lifetime subscriber

#722211 24-Nov-2012 11:04

Same here... ICONZ as the ISP

Seemed to have lost all International for a while, some of it seems to have come back now.

Oncop53

273 posts

Ultimate Geek

#722212 24-Nov-2012 11:06

Yep down for me too (Auckland). Tried to submit a report here: http://www.geekzone.co.nz/FaultByISP.asp but can't login for some reason.

rattewisday

203 posts

Master Geek

#722214 24-Nov-2012 11:09

Same here. I called the VF helpdesk but they weren't aware of any issue (I didn't try to push it as I thought the issue may have been on my end).

kyhwana2

2566 posts

Uber Geek

#722220 24-Nov-2012 11:34

Vocus is having issues getting to the US. It's a known issue, they're working on it.
(Before anyone asks, it's not related to SXC, AFAIK)

freitasm

BDFL - Memuneh
79299 posts

Uber Geek

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#722223 24-Nov-2012 11:36

ICONZ, Unleash and others affected. Usually help desk people have no visibility into problems (yes telcos are bad at communicating, who would've thought).

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

kyhwana2

2566 posts

Uber Geek

#722226 24-Nov-2012 11:47

To see if the site you're trying to get to is unreachable because of vocus, do a traceroute/winmtr/mtr to it. If the last hop you can see is a VOCUS host, it's this current issue.

To get around it, use a proxy/VPN you can get to via !VOCUS.

dylanp

840 posts

Ultimate Geek

Trusted

#722248 24-Nov-2012 12:20

Hi everyone

Our faults team have received a few examples and they're looking into it now. Sorry for the inconvenience.

Cheers

Dylan

Ventura

109 posts

Master Geek

#722253 24-Nov-2012 12:33

iTunes store not loading in iTunes also, it will via vpn though

AngelsCharlie

3 posts

Wannabe Geek

#722259 24-Nov-2012 12:39

Yeah, www.androidpolice.com and www.anandtech.com aren't working at the moment.

dylanp

840 posts

Ultimate Geek

Trusted

#722281 24-Nov-2012 13:34

Everything should be working again now. There was an issue with an upstream provider, all sorted.

Really appreciate the examples you guys provided and your patience!

Thanks

Dylan

Disrespective

1926 posts

Uber Geek

#722307 24-Nov-2012 14:52

It still seems pretty flakey for me. Mostly just random sites though. The big ones seem to work but anything smaller like http://www.thegridsystem.org/ won't resolve.