Windows 8 updates failure

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ealykbae

5 posts

Wannabe Geek

#119224 24-May-2013 19:58

Hello! I can't install updates on Windows 8.
I am in Lausanne, Switzerland. My time zone is set to (UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna. I run the Windows Update troubleshooter, but it was not helpful. Then I run the DISM tool, which gave the error 14098, the component store has been corrupted. How can I manage this issue?

nathan

5695 posts

Uber Geek
Inactive user

#824958 24-May-2013 20:08

What is the error number or message?

ealykbae

5 posts

Wannabe Geek

#824959 24-May-2013 20:12

error 14098, the component store has been corrupted

fostercrif

30 posts

Geek

#824997 24-May-2013 20:50

I had a similar issue with my windows 8 laptop but a different error code. I tried installing updates but they would keep failing with different codes. I fixed it by restoring my system back to 17/4/13 which was prior to the last critical update on my list of successful updates. Once the restore had finished I ran windows update and the 21 updates which were on the 'important update' updated fine.

nathan

5695 posts

Uber Geek
Inactive user

#825000 24-May-2013 20:56

ealykbae: error 14098, the component store has been corrupted

I thought that was the DISM error #, is that the same as the Windows Update error?

nathan

5695 posts

Uber Geek
Inactive user

#825003 24-May-2013 20:58

you'll probably need to look into the error which should be logged in %windir%\WindowsUpdate.log

JamesL

956 posts

Ultimate Geek
Inactive user

#825013 24-May-2013 21:15

I also recently had issues updating Windows 8, I had to stop the crypto service then rename c:\windows\system32\catroot2 to catroot3 which forces Windows to restore it then my Windows update worked

I was getting Error Code 8E5E03FA

ealykbae

5 posts

Wannabe Geek

#825391 25-May-2013 22:14

nathan: you'll probably need to look into the error which should be logged in %windir%\WindowsUpdate.log

Error 0x80070003 occurred while downloading update; notifying dependent calls.

Sharesies

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ealykbae

5 posts

Wannabe Geek

#825396 25-May-2013 22:31

JamesL: I also recently had issues updating Windows 8, I had to stop the crypto service then rename c:\windows\system32\catroot2 to catroot3 which forces Windows to restore it then my Windows update worked

I was getting Error Code 8E5E03FA

I have tried, but the same error

kontonnz

137 posts

Master Geek

#825404 25-May-2013 23:09

have you tried the following: http://support.microsoft.com/kb/910336

ealykbae

5 posts

Wannabe Geek

#825412 25-May-2013 23:30

kontonnz: have you tried the following: http://support.microsoft.com/kb/910336

did it, still cant update,

the error after this is WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070490