help needed for P870H for VDSL

Forums › New Zealand Broadband › help needed for P870H for VDSL

Phixus

23 posts

Geek

#133571 26-Oct-2013 19:18

Hi guys, I bought a P870h for VDSL connection. However I am having trouble setting it up.

The device itself have DSL lights on but now internet access. And it briefly got accessed for 20 second then dropped. Snap customer service checked thir terminal and confirmed the port is working (?). They can see my modem is disconnected or not. But I still can't get access to internet.
The configuration for the device was
Layer 2 with vlan activated
PPPoE connection
User name
Password
802.1P :1
802.1Q: 10
MUT : 1492
Authentication : PAP
Rest just standard.

The weired thing is the modem itself briefly accessed the internet for 20 second and just do nothing afterwards.

I'm looking for a VDSL modem that is working to borrow or someone has experience with this modem to help me with. Ofcourse I would pay some fee if required.

Long weekend without internet access is killing me :S

chevrolux

4962 posts

Uber Geek
Inactive user

#922192 26-Oct-2013 19:24

Your layer 2 interface should be 'VLAN MUX' mode.

Then for the PPP stuff:
802.1P: 0
802.1Q: 10
MTU: 1492
Auth: Auto

and then just username and password.

chevrolux

4962 posts

Uber Geek
Inactive user

#922193 26-Oct-2013 19:24

Your layer 2 interface should be 'VLAN MUX' mode.

Then for the PPP stuff:
802.1P: 0
802.1Q: 10
MTU: 1492
Auth: Auto

and then just username and password.

Phixus

23 posts

Geek

#922220 26-Oct-2013 20:26

Yea that is what I have in my router configuration

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#922222 26-Oct-2013 20:32

Phixus: Yea that is what I have in my router configuration

It's not what you posted above.

I guess the first thing to establish is whether your modem syncs. You haven't said whether this is occurring or not.

Phixus

23 posts

Geek

#922228 26-Oct-2013 20:58

Yea sorry what I ment is vlan mux activated.

I can see on the modem status DSL line is getting 37 down 10.3up.
Not too sure what do you mean by sync, this is the part that confuses me :S sorry

Phixus

23 posts

Geek

#922239 26-Oct-2013 21:40

I believe it is not synced. Just checked the xDSL status, it only shows the Showtime but nothing about sync
How do I sync the modem?

DrCheese

382 posts

Ultimate Geek

Trusted

#922242 26-Oct-2013 21:50

In the Interface Setup window on the main status page, what are your DSL sync stats? In the Device Information window, is the Connect link coloured grey? If not, click on it.

David.

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

Phixus

23 posts

Geek

#922256 26-Oct-2013 22:37

Yea it says I'm attempt to use the profile to link so I clicked yes, but nothing really happened.

I started to believe that ascent sold me a faulty modem.

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#922312 27-Oct-2013 07:52

Phixus: Yea sorry what I ment is vlan mux activated.

I can see on the modem status DSL line is getting 37 down 10.3up.
Not too sure what do you mean by sync, this is the part that confuses me :S sorry

I don't mean the VLAN MUX mode. You have the 802.1p tag set wrong.

If you follow what is above it will work. If it doesn't you've done something wrong.

cyril7

9058 posts

Uber Geek

ID Verified

Trusted

Subscriber

#922327 27-Oct-2013 08:29

Hi, just to repeat what others have kept telling you, 802.1p must be 0 not 1 as you have posted.

Cyril

Phixus

23 posts

Geek

#922704 27-Oct-2013 20:57

Hi guys

Thanks for the help, I finally got it working was too busy to reply today.

Now I need to figure out how to bridge this boy to Linksy 120WGN

Thank you all

chevrolux

4962 posts

Uber Geek
Inactive user

#922705 27-Oct-2013 21:03

Bridging is in that same menu that you would have just gone through.

You keep the same P and Q tags but set to to 'Bridging' mode ratehr than 'Routing'. The Zyxel takes care of the VLAN tagging so then you can just have a standard PPP dialler on your linksys to authenticate.