Contact Fibre: can I use a different router than the supplied one?

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Junta

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#293354 16-Jan-2022 10:10

We moved house recently, and got a deal for broadband & power via Contact. I feel shameful for moving away from Spark for broadband but it was cheaper (and money talks in our household right now!).

So far service has been fine for both, so no worries there.

My question is: can I use the much nicer and better-equipped Spark Smart Modem (https://www.spark.co.nz/help/internet/broadband-help/spark-smart-modem-support) with the Contact fibre ONT? I tried to plug it in with the settings unchanged and, predictably, it didn't work. So wondered if there was something simple that needed changing?

TIA :)

cyril7

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#2851364 16-Jan-2022 11:04

Hi, there should be no reason why not, however Contact uses DHCP/IPoE rather than PPPoE that spark uses, so you will need to change that

Cyril

Junta

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#2851374 16-Jan-2022 11:31

cyril7:

Hi, there should be no reason why not, however Contact uses DHCP/IPoE rather than PPPoE that spark uses, so you will need to change that

Cyril

Alright cool, will try it later. Thank you :)

Junta

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#2852447 17-Jan-2022 19:56

Can't see where to do it. Someone else on here said something about them being locked to PPPoE Vlan 10?

Would love to hear if someone's managed to unlock / change one of these Smart Modems to be able to acces IPoE

Lorenceo

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#2852724 18-Jan-2022 10:27

They aren't locked to Spark's settings (PPPoE on VLAN 10) to my knowledge.

Example screenshots for an IPoE/DHCP/Automatic IP connection on VLAN 10:

Junta

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#2852796 18-Jan-2022 12:50

Lorenceo:
They aren't locked to Spark's settings (PPPoE on VLAN 10) to my knowledge.

Example screenshots for an IPoE/DHCP/Automatic IP connection on VLAN 10:

Alright! Awesome, that's exactly where I was going wrong. Thanks, will give it a go. 😎

Junta

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#2853048 18-Jan-2022 18:46

Lorenceo:
They aren't locked to Spark's settings (PPPoE on VLAN 10) to my knowledge.

Example screenshots for an IPoE/DHCP/Automatic IP connection on VLAN 10:

No idea what I'm doing wrong but this didn't work. It never detected the connection. 😭

Junta

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#2964921 9-Sep-2022 08:26

Resurrecting this: the NF18ACV router is a bad quality bit of kit. And I've just discovered that it won't block any HTTPS website (who tf uses HTTP these days any more?!)...Does anyone have the time or inclination to give me a run through on how I might get my Spark Smart Modem running on the Contact Fibre ONT?

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Spyware

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#2964926 9-Sep-2022 08:32

Nope (I do however remember being spoon fed as a child), apart from restating the obvious, IPoE with vlan 10.

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

Junta

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#2964938 9-Sep-2022 09:08

Never mind, did it. Cheers for your help