I am new to mobile phones and have been given a Motorola v525. On trying to install Bluetooth all appeared to work satisfactorily. The phone located the computer and proceeded to transfer a contact only to display the message: "Transfer rejected".
On checking the desktop I found it the error message:"The search for devices is complete; no devices were located."
On Network devices the Bluetooth "LAN or high speed internet is enabled" and device status shows the selected device is working properly.
A local phone shop advised re-installing the software on the computer while switching off the Norton Anti-virus and WinXP firewall which I did, to no effect.
Any suggestions would be appreciated.