Dream Machine SE directly connected to ONT

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TheCross

18 posts

Geek

#298926 28-Jul-2022 09:49

Hi All,

I've ben trying unsuccessfully to connect my UDM SE directly to the ethernet port on my Spark ONT, and wanted to know if anybody has had any success?

I've tried to configure the WAN to the following settings:

VLAN10

Username: user@spark.co.nz

Password: password

After some research it sounds like there is an issue with the PPPoE on the UDMPro, which was apparently fixed on the SE?

Any help greatly appreciated.

Jiriteach

1119 posts

Uber Geek

ID Verified

Lifetime subscriber

#2947228 28-Jul-2022 10:03

Shouldnt need anything specific to connect to Spark. I've done this on my UDM's.
Did you confirm you're on the right ONT port? Sometimes in port1 or port2 - check the lights.

What error are you seeing?

-- opinions expressed by me are solely my own. ie - personal

wratterus

1687 posts

Uber Geek

#2947232 28-Jul-2022 10:06

Do you have a different router to throw in temporarily just to make sure the connection is all go?

if you do, connect the UDM to that, setup as basic DHCP, update the firmware, then reset it & re-run the setup.

TheCross

18 posts

Geek

#2947235 28-Jul-2022 10:12

Jiriteach:

Shouldnt need anything specific to connect to Spark. I've done this on my UDM's.
Did you confirm you're on the right ONT port? Sometimes in port1 or port2 - check the lights.

What error are you seeing?

I've only tried on port 1 thus far. Same port I was using with my old Smart Modem 2.

It is just saying it can't find an IP on the UDM touchscreen. I'v not actually looked at the logs. I'll hunt them out.

TheCross

18 posts

Geek

#2947239 28-Jul-2022 10:16

wratterus:

Do you have a different router to throw in temporarily just to make sure the connection is all go?

if you do, connect the UDM to that, setup as basic DHCP, update the firmware, then reset it & re-run the setup.

Yes, I am currently using a Smart Modem 2 to make a connection, so I am all good on that front. Firmware is also up to date.