I am very unhappy about the service I am getting. It is currently the second time in two weeks that I am without the service I am paying for. After going through the scripted tech support for the umpteenth time I am stuck waiting for "level 2" tech support to get in contact with me. Considering how much it is costing me every month it is unacceptable that I cannot talk to someone on the weekend. If anyone out there can help me I would greatly appreciate it.
Yes. I have a solid green PON and power light and a blinking green LAN1 light. On the genius I have a red adsl light and blue wired and wireless lights.
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