2degrees data clock not available for download

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suigeneris

3 posts

Wannabe Geek

#243061 25-Nov-2018 17:27

I have a 2degrees prepay sim for my iPad but when I go to the app store to get the Data clock there's a message stating "this app requires specific features not available on this device" and the "get" button is greyed out.

As far as I can tell from their site it is usable for iPads and prepay - anyone else had this problem?

thanks

Sue

Jase2985

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#2133860 25-Nov-2018 17:36

which ipad do you have?

stinger

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Ultimate Geek
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#2133862 25-Nov-2018 17:45

Could you download the app on your mobile, and use that?

Linux

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#2133914 25-Nov-2018 18:40

The iPad can not get incoming SMS so I suspect this is why

John

PhantomNVD

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#2133922 25-Nov-2018 18:56

Works if you put the sim in amobile to activate it first. Same as for Data Hunt 👍

Also,if you download it on the same Apple ID, you should be able to ‘restore’ the purchase on the iPad from the App Store when switching to ‘iPhone apps’

suigeneris

3 posts

Wannabe Geek

#2135570 28-Nov-2018 06:17

suigeneris:
I have a 2degrees prepay sim for my iPad but when I go to the app store to get the Data clock there's a message stating "this app requires specific features not available on this device" and the "get" button is greyed out.

As far as I can tell from their site it is usable for iPads and prepay - anyone else had this problem?

thanks

Sue

I have an iPad Pro

suigeneris

3 posts

Wannabe Geek

#2135572 28-Nov-2018 06:23

I have used it on my iPhone but it is not available on the App Store to restore purchase for my iPad.
I want to be able to use the free data with each number (ie my iPhone &my iPad numbers).

c0ld

234 posts

Master Geek

#2135844 28-Nov-2018 11:25

The fact the device skips down to 3G when you commence a data clock session leads me to believe it uses a USSD command to initiate the session (rather than a sms which would send over 4G). To my knowledge ipad cannot do USSD (similar to a call).

Best you can do is put the sim in a phone, start the data clock session via the mobile app, then pop the sim back in ipad. You'd need to do this each time.

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SaltyNZ

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#2135855 28-Nov-2018 11:40

c0ld: leads me to believe it uses a USSD command to initiate the session

No, it doesn't.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

c0ld

234 posts

Master Geek

#2135861 28-Nov-2018 11:45

SaltyNZ:
c0ld: leads me to believe it uses a USSD command to initiate the session

No, it doesn't.

That's good to know. Should it be handing down to 3G everytime a session is purchased? It can take a good few minutes to go back to 4G on it's own without a device restart / airplane toggle. Trying to work out if it's my device playing silly buggers as it goes back to 4G instantly when ending a normal call so something seems a little different...

SaltyNZ

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#2135874 28-Nov-2018 12:00

c0ld:
SaltyNZ:

c0ld: leads me to believe it uses a USSD command to initiate the session

No, it doesn't.

That's good to know. Should it be handing down to 3G everytime a session is purchased? It can take a good few minutes to go back to 4G on it's own without a device restart / airplane toggle. Trying to work out if it's my device playing silly buggers as it goes back to 4G instantly when ending a normal call so something seems a little different...

Ideally no it shouldn't, but because of the way the pack is currently activated, it does. Changes are in progress to fix that.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

c0ld

234 posts

Master Geek

#2135876 28-Nov-2018 12:04

SaltyNZ:
c0ld:
That's good to know. Should it be handing down to 3G everytime a session is purchased? It can take a good few minutes to go back to 4G on it's own without a device restart / airplane toggle. Trying to work out if it's my device playing silly buggers as it goes back to 4G instantly when ending a normal call so something seems a little different...

Ideally no it shouldn't, but because of the way the pack is currently activated, it does. Changes are in progress to fix that.

Great, thanks!