High International Latency

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › High International Latency

CrowbarSr

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Wannabe Geek

#253141 28-Jul-2019 21:05

Anyone getting 150-200ms browsing internationally?

I'm getting the standard 20ms browsing NZ websites but Australian servers (google.com.au, supercheapauto.com.au) are averaging 150-200ms, same goes for US. I'm getting the same latency in Discord & Overwatch too.

Device is wired ethernet, power cycled everything.

It wasn't like this yesterday :(

Linux

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#2284991 28-Jul-2019 21:12

@NickMack Are you aware of any changes?

Provide some trace routes and more information like approx where are you located?

timmmay

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#2284992 28-Jul-2019 21:13

I just launched an EC2 server in AWS Sydney. Here's the ping from 2degrees fibre. I will destroy the server in 15 mins, I've made ping to the server available for anyone.

ping -t 3.106.113.44

Pinging 3.106.113.44 with 32 bytes of data:
Reply from 3.106.113.44: bytes=32 time=38ms TTL=245
Reply from 3.106.113.44: bytes=32 time=37ms TTL=245
Reply from 3.106.113.44: bytes=32 time=41ms TTL=245
Reply from 3.106.113.44: bytes=32 time=37ms TTL=245
Reply from 3.106.113.44: bytes=32 time=38ms TTL=245

Ping statistics for 3.106.113.44:
Packets: Sent = 5, Received = 5, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 37ms, Maximum = 41ms, Average = 38ms

Linux

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#2284994 28-Jul-2019 21:18

I am on 2degrees fibre

64 bytes from 3.106.113.44: icmp_seq=1 ttl=245 time=32.163 ms
64 bytes from 3.106.113.44: icmp_seq=2 ttl=245 time=31.902 ms
64 bytes from 3.106.113.44: icmp_seq=3 ttl=245 time=33.533 ms

timmmay

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#2284995 28-Jul-2019 21:23

On 2degrees fiber using my phone I'm getting between 50ms and 15ms latency. Switching to Vodafone mobile I'm getting about 65ms.

Back on ethernet with my PC I'm getting quite a bit of variation.

Pinging 3.106.113.44 with 32 bytes of data:
Reply from 3.106.113.44: bytes=32 time=57ms TTL=245
Reply from 3.106.113.44: bytes=32 time=64ms TTL=245
Reply from 3.106.113.44: bytes=32 time=69ms TTL=245
Reply from 3.106.113.44: bytes=32 time=58ms TTL=245

Pinging 3.106.113.44 with 32 bytes of data:
Reply from 3.106.113.44: bytes=32 time=39ms TTL=245
Reply from 3.106.113.44: bytes=32 time=39ms TTL=245
Reply from 3.106.113.44: bytes=32 time=37ms TTL=245
Reply from 3.106.113.44: bytes=32 time=39ms TTL=245

Weird. That server's being destroyed now.

CrowbarSr

4 posts

Wannabe Geek

#2284996 28-Jul-2019 21:27

Things appear to have resolved in the past 15 mins or so.

Edit: Spoke too soon.

Tracing route to google.com.au [216.58.203.99]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
2 2 ms 1 ms 1 ms 12.7.69.111.static.snap.net.nz [111.69.7.12]
3 163 ms 147 ms 174 ms 72.14.215.151
4 148 ms 142 ms 147 ms 72.14.215.150
5 143 ms 131 ms 127 ms 108.170.247.33
6 151 ms 155 ms 167 ms 209.85.255.175
7 159 ms 166 ms 186 ms syd09s15-in-f3.1e100.net [216.58.203.99]
Trace complete.

tracert www.abc.net.au

Tracing route to e3161.i.akamaiedge.net [104.74.40.49]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
2 9 ms 13 ms 7 ms 12.7.69.111.static.snap.net.nz [111.69.7.12]
3 19 ms 18 ms 18 ms as23655.auckland.megaport.com [43.243.22.77]
4 20 ms 20 ms 20 ms as4826.auckland.megaport.com [43.243.22.18]
5 179 ms 161 ms 171 ms bundle-11.cor01.alb01.akl.vocus.net.nz [114.31.202.48]
6 181 ms 161 ms 171 ms BE-201.cor01.syd11.nsw.VOCUS.net.au [114.31.202.53]
7 178 ms 184 ms 173 ms BE-100.bdr02.syd03.nsw.VOCUS.net.au [114.31.192.39]
8 177 ms 175 ms 173 ms as20940.bdr02.syd03.nsw.VOCUS.net.au [175.45.124.226]
9 166 ms 172 ms 174 ms a104-74-40-49.deploy.static.akamaitechnologies.com [104.74.40.49]
Trace complete.

HawK89

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#2284998 28-Jul-2019 21:28

getting over 200ms latency to AU. was fine before dinner.

sbiddle

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#2285002 28-Jul-2019 21:49

Just be aware testing to a site having com.au at the end doesn't mean it will necessarily go to Australia. If a site is on a CDN it'll head to that which could be local in NZ or could even be in the US.

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

CrowbarSr

4 posts

Wannabe Geek

#2285006 28-Jul-2019 21:53

Of course - they were just some examples of websites that have worked fine before this. Something has changed though and things are looking better:

1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
2 2 ms 1 ms 1 ms 12.7.69.111.static.snap.net.nz [111.69.7.12]
3 18 ms 19 ms 18 ms as23655.auckland.megaport.com [43.243.22.77]
4 20 ms 20 ms 20 ms as4826.auckland.megaport.com [43.243.22.18]
5 42 ms 42 ms 44 ms bundle-11.cor01.alb01.akl.vocus.net.nz [114.31.202.48]
6 46 ms 43 ms 44 ms BE-201.cor01.syd11.nsw.VOCUS.net.au [114.31.202.53]
7 43 ms 41 ms 41 ms BE-100.bdr02.syd03.nsw.VOCUS.net.au [114.31.192.39]
8 52 ms 49 ms 45 ms as20940.bdr02.syd03.nsw.VOCUS.net.au [175.45.124.226]
9 41 ms 41 ms 42 ms a104-74-40-49.deploy.static.akamaitechnologies.com [104.74.40.49]

Trace complete.

timmmay

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#2285008 28-Jul-2019 22:03

sbiddle: Just be aware testing to a site having com.au at the end doesn't mean it will necessarily go to Australia. If a site is on a CDN it'll head to that which could be local in NZ or could even be in the US.

That's why I started an AWS server I knew was in Sydney. It's stopped now.

NickMack

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#2285009 28-Jul-2019 22:12

Hi All,

Should be seeing traffic/latency back to normal or near enough to... (RSVP/MPLS updating) - Issue resolved.

Nick.

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz