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BullsEye

11 posts

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#306102 28-Jun-2023 13:03
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I have just moved to 2 Degrees from Orcon. Didn't know I will need Static IP before I Sign up but got Static IP added to my account but looks like it is not working. 

 

I have been on 2 Degrees customer care for over 3 hours this morning for tech help. The call got disconnected while he was setting up Static ip to my account never received any call back.

 

When I called back someone just checked my current IP address and told me that is Static IP Address which is not as I restarted my router and ip has changed now.

 

Really frustrated with 2Degrees customer care.


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toejam316
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  #3095834 28-Jun-2023 14:34
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Restart your router again and see if that IP address sticks, odds are good they did assign a static IP to you, but it wouldn't apply until you reconnected afterwards. I'd suspect the new IP you're using now is your static IP.





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