2degrees config pushed to personal modem

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2degrees config pushed to personal modem

emjas

5 posts

Wannabe Geek

#306406 20-Jul-2023 10:12

I have been with Slingshot for many years using my own Fritzbox, and yesterday (19/07) I came home to find my Wi-Fi name had been changed to "2degrees Broadband - 66B1" and so my devices were no longer connected.

I checked the modem and found that the downlink/uplink speeds had also been changed to 1000Mbps but all other settings were unchanged (including Wi-Fi password, VPN, etc).

There's also a message saying some settings are managed by the ISP.

Today I called Slingshot and they claimed no config had been pushed to the modem and it must be using default settings so I should contact the manufacturer.

This is wrong of course, because this is not a branded modem and it has not been reset.

I'm guessing that since SS is now 2D they wanted to update modems with their branding.

Has any one else experienced this?

Delorean

653 posts

Ultimate Geek

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#3106193 20-Jul-2023 10:51

Yeah, I recommend re flashing the firmware with the generic version that you can download from their site.

The 7490 would have been sourced via snap or 2D back in the day so it does have the ISP custom settings.

Referral Link: | Quic Broadband (use R142206E0L2CR for free setup)

michaelmurfy

meow
13242 posts

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#3106194 20-Jul-2023 10:53

Likely they couldn't talk back to 2degrees at all before but now they're able to talk back thanks to the network migration work going on have suddenly downloaded last known configuration.

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

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emjas

5 posts

Wannabe Geek

#3106199 20-Jul-2023 11:18

Thanks guys. That makes sense.

I bought the Fritzbox 2nd-hand so I don't know its origin.

I'll see if I can reload the FW.

SpartanVXL

1307 posts

Uber Geek

#3106265 20-Jul-2023 14:33

If you can find it, disable the setting for TR-069. This is likely how config was changed unless it got reset somehow.

emjas

5 posts

Wannabe Geek

#3106292 20-Jul-2023 15:20

I see now that my Fritzbox TR-069 is pointing to Snap, though it can't be disabled.

The log also says that settings were pulled from the ISP.

I've blocked the Snap URL in Pi-Hole for now, and look at updating the FW when I can.

Delorean

653 posts

Ultimate Geek

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#3106326 20-Jul-2023 16:21

Been here before.

The only solution is to get the firmware re flashed with the generic version.

It’s about 10 mins of your time and easy to do.

Referral Link: | Quic Broadband (use R142206E0L2CR for free setup)

emjas

5 posts

Wannabe Geek

#3106412 20-Jul-2023 22:01

I got it sorted by clearing the "provider" as described here https://www.geekzone.co.nz/forums.asp?forumid=81&topicid=148507

When restoring my backup I had to unselect "Internet connection" otherwise the TR069 url came back.