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pise

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#318592 2-Feb-2025 12:53
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As of recent I've been having ping issues when trying to connect to overseas servers, Sydney specifically. 

 

 

 

In the past around 3 months ago I'd get a stable and consistent 41-44ms when connecting to Sydney servers but now I am sitting around 54ms+ Unstable.

 

 

 

 

 

When playing online games such as Valorant I now usually get around 58ms without a virtual routing tool (Exitlag) and when used I'm still getting around 49-54ms.

 

 

 

I'm unsure of if this is just a personal Fibre issue but I'm quite certain it's not hardware related, I have used 3 different routers including the included Fritzbox with a multitude of different Ethernet cables to/from the ONT box and to/from the router to the PC.

 

 

 

I can see that via something like Atlas.Ripe that network devices in my close proximity are still getting a 42ms connection to Sydney AWS Servers. 

 

 

 

https://atlas.ripe.net/measurements/80610709/results - Here is a link to a test done to a SYD AWS Server ; Probe 50866 would be the closest to my general location. 

 

Unironically I can only tracert the same server when using WI-FI; and this is the result that I get. 

 

 

Trying to tracert on LAN just shows the first 2 hops and then never resolves the end IP. 

 

What other options are there to help troubleshoot this issue? Could getting a static IP help fix this issue or is this purely a routing problem with the ISP?

 

I have tried to contact support but they lack the technical knowlege and I'd need to supply something a little more concrete about the issues that I'm having.

 


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  #3338220 2-Feb-2025 13:51
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Might be a red herring, but I wonder why you have a xxx.snap.net.nz address in your trace. You may still be on the old legacy snap ("old" 2degrees) infrastructure? Odd as I thought everyone has been shifted over to the "new" 2degrees (ex-Vocus) network.




MaxineN
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  #3338302 2-Feb-2025 17:36
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To be frank. 2D's LG isn't displaying much info so it's really hard to say what's happened.

 

Here's a random IP I'm currently testing against (and that incredible latency discrepancy against Northcote DC vs Queen Street).

 

 

 

That same EC2 instance on Quic. 

 

 

 

 

2degrees gives up.

 

38-40 MS is what I'd expect from Christchurch so OP you must be further south. Don't happen to be rural do you? In addition is it just Amazon AWS? Google DNS is also in Sydney. See if you find anything similar but you may not find much if you can't pull much. An MTR maybe more helpful.





Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.


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