"OK Google" won't turn screen on

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Oubadah

676 posts

Ultimate Geek

#175415 28-Jun-2015 20:48

Assuming there is no security pin set, the USB charging cable is live and the "from any screen" OK Google setting is enabled, the Moto G will respond to "OK Google" even when the screen is asleep. So I can set timers etc. without laying a finger on it. I just purchased an HP 8 G2 tablet, and I can't get it to behave the same way. It refuses to switch on the screen. It clearly hears the "OK Google", but only brings up the "listening..." screen next time the screen is manually woken up via the lock button.

Is there a way to make it work properly on the tablet?

Yabanize

2350 posts

Uber Geek

#1333085 28-Jun-2015 21:58

Only certain devices support it

michaelmurfy

meow
13254 posts

Uber Geek

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#1333086 28-Jun-2015 22:01

Like Yabanize just said your tablet wouldn't support it in sleep mode. There are very few devices that do.

Michael Murphy | https://murfy.nz
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Oubadah

676 posts

Ultimate Geek

#1333093 28-Jun-2015 22:18

Thanks. I guess I'll gave to run the damned thing's screen 24/7 with a screensaver or something.

Oblivian

7300 posts

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#1333107 28-Jun-2015 23:36

Yeap. Its one of the beauties with googles motorola input :) Nice clean OS and some neat features. Recently got a moto X and was impressed by these myself.

Just don't say "hello computer" in scottys voice ;) its my custom OK google wakeup lol

Oubadah

676 posts

Ultimate Geek

#1333645 29-Jun-2015 19:32

Wow, this thing is useless. Even with the screen left on it still only responds to "OK Google" intermittently. It's not a voice or proximity issue, sometimes it's just not listening. If you trigger it manually once, it will work automatically several times after that. It's like it shuts down the process that does the listening, and pressing the mic button starts it up again.