Anyone having fastward problems since the new mySky update Nov-Dec 2015

My parents hate the new firmware update.. is there any way to roll it back
and prevent it updating again LOL

the fastforward no longer works properly!

and the new menu MOM hates it.. the old system just worked
and fastward on the remote skimmed through nicely

it kept popping up for your info message during fastward..

today I had to connect a LAN cable .. as message kept popping up

does it not use the phone line any more with update?
switching over to lan for subs and updates now?