Moving Sky to retirement village apartment

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toii

160 posts

Master Geek

#310517 27-Oct-2023 12:48

A relative is moving to an apartment that has Sky sockets connected to some kind of distribution system in the building. The MySky decoder is showing no signal when plugged in. The previous location had a satellite dish and is 4kn from the new address. Should the Sky box just work at the new place or is it possible that something may need to be changed for different frequency or something like that? I have no way to confirm that there is Sky signal live on the outlet in the new place other than plugging in the decoder.

RunningMan

8953 posts

Uber Geek

#3152668 27-Oct-2023 12:57

Check the LNB settings in the service menu. Will be either 11300 or 10750. Swap to the other number if it's not working.

toii

160 posts

Master Geek

#3152717 27-Oct-2023 13:01

RunningMan:

Check the LNB settings in the service menu. Will be either 11300 or 10750. Swap to the other number if it's not working.

Thx - I will give it a try tomorrow.

RunningMan

8953 posts

Uber Geek

#3152722 27-Oct-2023 13:07

The LNB setting needs to match the dish (or distribution system) at the premises, and SKy generally only use one of those 2 values. Info here to access setup menu https://www.geekzone.co.nz/forums.asp?forumid=106&topicid=243937

frankv

5680 posts

Uber Geek

Lifetime subscriber

#3152789 27-Oct-2023 16:56

toii:

A relative is moving to an apartment that has Sky sockets connected to some kind of distribution system in the building. The MySky decoder is showing no signal when plugged in. The previous location had a satellite dish and is 4kn from the new address. Should the Sky box just work at the new place or is it possible that something may need to be changed for different frequency or something like that? I have no way to confirm that there is Sky signal live on the outlet in the new place other than plugging in the decoder.

What are these "Sky sockets"? My Sky dish has coax cable with IIRC a screw-on connector on the end that I screw onto the connector on the back of the Sky box. Conceivably the coax cable may terminate at a socket on the wall, and then you would use a short patch cable to connect between the wall socket and the Sky box. But can multiple Sky boxes listen to a single dish? I don't know. I'd kindof expect that a single thing would listen to the dish, and then distribute to the multiple sockets and Sky boxes.

Personally, I'd say skip the whole Sky dish/decoder and just use Ethernet (assuming the apartment has a good fibre connection) and watch-on-demand.

Brunzy

2016 posts

Uber Geek

Trusted

#3152881 27-Oct-2023 19:45

Commercial buildings are almost always 11300 LNB

RunningMan

8953 posts

Uber Geek

#3152903 27-Oct-2023 20:37

@frankv the standard is an F connector, and yes you can have multiple recievers connected. Not that disimilar to Sky multiroom, just on a much larger scale in something like a resthome.

As @brunzy says, 11300 much more common in such a setup.

toii

160 posts

Master Geek

#3153163 28-Oct-2023 18:05

Thanks for all the help. I went back today and found someone from maintenance had already got it working. I am not sure if there was a problem with the connection to the apartment or if they changed LNB option on the decoder.