Saw this last night. Fine. But again this morning

Had a brief play, you cannot select SS6, but you can select SS5 then scroll to 6 and its playing. You cannot scroll forward while the banner is up but I can see my future recordings are locked in. Ok, thats fine-ish

Tonight, select SS6 vis the above workaround, its showing Olympic golf, fine, but the 11am today is still sitting there, cannot select. I had a recording at 11am today so thats not worked. Called Sky just after 8am this morning, she logged it. I will call now 

Man, do I hate IVR's. Waiting.