Watching live (or delayed but live telecast is still in progress) games vs recorded content on Sky Sports Now

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OldGeek

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#319372 18-Apr-2025 16:12

I am interested in whether Live or near-live content as per the subject places any extra bandwidth requirements on the internet feed (Fibre 300/100 in my case) to the home?

The reason I ask is that on my Samsung (Tizen) TV using the Tizen version of SSN, in recent months the app stops playing when watching live or near-live, but this never happens watching on-demand replays. My TV was connected via WIFI (ethernet is not an option) to an SSID covering all bands. The WIFI hardware on the TV is WIFI4 only, the router is WIFI6. The problem does not occur when using other apps such as Netflix - but that is recorded content only. It also does not happen with the TVNZ app watching the news near-live, but that is a different app.

So I am simply curious as to whether hardware throughput constraints may be affecting the SSN app when watching live or near-live content. Its a long shot that anyone here would know but worth a try.

Edited to correct spelling errors

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Senecio

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#3365401 18-Apr-2025 16:20

Possibly. But I think it’s on SSN end as my ATV4k also stops playing live content fairly regularly. Have to drop back out to the TV Guide and start the broadcast again from live. It’s annoying but I haven’t bother to report as, well Sky. They won’t acknowledge an issue on their end.

Caketiger

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#3366680 23-Apr-2025 10:12

There is definitely an issue in watching live content on SSN. It goes from perfect streaming to immediate blue buffering circle - maybe once a day. As mentioned above, a quick skip out and in again solves it but it is annoying. I think it is something to do with the non-skippable ads they introduced recently. There is no way they should be trying to play ads during live content. The ads never actually appear but they did when first introduced - they just haven't fully fixed this yet.

I suspect it is nothing to do with OP's bandwidth or internet connection.

What baffles me is don't any of Sky's tech employees ever watch SSN themselves? Or perhaps it is limited to a few combos of TV/streaming platform used so the fault is relatively rare. I have an LG CX and Apple TV.