How do I connect sky decoder in new house?

Forums › Sky, Neon, Lightbox › How do I connect sky decoder in new house?

Nate01

10 posts

Wannabe Geek

#88637 19-Aug-2011 17:48

Hi,

I live in an Auckland city apartment and am trying to connect sky.

My parents live in Taranaki and have MySky. They have given me their second decoder hoping I could use it in Auckland and pay for some of the bill.

I have purchased the correct cords to connect the decoder to my TV, but comes up with the generic message 'No Signal - Rain Fade'

I have played around with the LNB settings still with no luck.

I have noticed after researching different forums, with part of the LNB setting (select LNB type) they say to select 'none'. I only have the option to select Single, Universal or Dual / Quad. Could this be the problem?

Also I have phoned sky to see if sky is available in my apartment and they told me it is, however there is only 1 sky dish and it is tied in with the bodycorp - I assume a technician needs to allow for sky to hook into this 'public' dish?

Any help much appreciated

1 | 2

9058 posts

Uber Geek

ID Verified

Trusted

Subscriber

#509124 19-Aug-2011 17:51

hi, set it to single 11300 and make sure 22kHz is off, probably dont need power on but probably best left on it wont get past the first tap.

you will probably find its currently set to 10750

Cyril

Nate01

10 posts

Wannabe Geek

#509131 19-Aug-2011 17:57

Hi,

I don't have an option to turn '22khz' off anywhere?

LNB power supply:
Options are 'On or Off'
I select On

Select LNB Type (22 kHz Tone Use):
Options are 'Single, Universal or Dual / Quad'
I select Single

Set Local Oscillator Frequency:
Options are 'User Specified Frequency or 11300 MHz Ku-Band'
I select 11300 MHz Ku-Band

Still doesn't work...

cyril7

9058 posts

Uber Geek

ID Verified

Trusted

Subscriber

#509135 19-Aug-2011 18:00

Hi, well all those are as they should be, is there more than one outlet, and if that does not work then its possible its not patched in the distribution system, but not very likely, only other thing is try all the same but 10750, but I would normally expect 11300

Cyril

Nate01

10 posts

Wannabe Geek

#509182 19-Aug-2011 19:39

Hmmm, still doesn't work on either of those channels.

The only other thing I can think of...

Under the advanced setup menu there is:

Select your Satellite - Which I have @ D1-NZ13L... Could be a different setting?
LNB Setup - Which we are still playing with..
SCART Setup - Which I have as S-Video (Shouldn't make much difference?)
MODEM Setup - Which I haven't touched
TV Setup - Which I haven't touched
UHF Output Channel - Which I haven't touched - but is set to channel 50... Could be a different setting?

Niel

3267 posts

Uber Geek

Trusted

#509209 19-Aug-2011 21:04

My setup, I'm in Auckland with a small silver SD box:

Satellite setup:
Optus D1-NZ13U

LNB Setup:
LNB power on
Dual/quad
10750MHz
156.0 East - Optus D3

Change your satellite to 13U, not 13L (EDIT: Sorry, I just changed mine and made no difference). Only the satellite and LNB setup will make any difference to lost signal.

You can never have enough Volvos!

codyc1515

1598 posts

Uber Geek
Inactive user

#509218 19-Aug-2011 21:12

I don't know too much about satellite receivers, etc. but first thing that comes to mind is the polarization: horizontal or vertical. Try changing it to one or the other, that might work?

Nate01

10 posts

Wannabe Geek

#509227 19-Aug-2011 21:30

Thanks Niel.

Changed settings to exactly those of yours, still no luck...

Frustrating because I know it can work!

How do I change the horizontal / vertical settings?

Equinox IT

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

codyc1515

1598 posts

Uber Geek
Inactive user

#509231 19-Aug-2011 21:48

Nate01: Thanks Niel.

Changed settings to exactly those of yours, still no luck...

Frustrating because I know it can work!

How do I change the horizontal / vertical settings?

To be honest, I'm not totally sure. If its a Sky decoder I think it would do this automatically.

Nate01

10 posts

Wannabe Geek

#509232 19-Aug-2011 21:53

Tried changing the decoder to a seperate TV that doesn't have freeview built in as my main TV does... Still no success.

Check out this link - picture of the decoder I'm using if that helps?

https://cdn.geekzone.co.nz/imagessubs/blog2224f74c3cb00d5016767f6423b5d992.jpg

Niel

3267 posts

Uber Geek

Trusted

#509310 20-Aug-2011 10:27

Are you sure the wall socket is for satellite and not for UHF? Even if it is an F-connector (screw type) it can still be for a UHF antenna and not a satellite dish.

You can never have enough Volvos!

Nate01

10 posts

Wannabe Geek

#509314 20-Aug-2011 10:38

I'm not sure? How do I tell?

I can't look on top of the building to see if theres a satellite or UHF, and after contacting Sky and them telling me there are others in the building with Sky, I would assume their is a satellite dish?

I'm currently running freeview - can freeview be decoded through both UHF and satellite or just UHF?

https://cdn.geekzone.co.nz/imagessubs/blog7ff32f9c5eeaa99ec6890deb9b324dbc.jpg

https://cdn.geekzone.co.nz/imagessubs/blog0a1f9680ef6a7d5308bedd9a00621c8d.jpg

There are links to 2 pictures - 1 of the back of the Sky decoder and what I've got hooked into it... I don't have anything hooked into the 'screw type' satellite in. Do I need to hook into this?

The other picture of what I've got hooked into the wall..

Can you buy a cable that hooks from the wall outlet to the 'screw type' satellite in on the decoder?

I''ve got connections:

Antenna connection from wall socket to 'Cable/Ant In' on back of decoder
Antennal connection from 'To TV' on back of decoder to antenna connection on TV
Scart connection from back of decoder to RCA connection on side of TV

Niel

3267 posts

Uber Geek

Trusted

#509330 20-Aug-2011 13:07

It looks like you have only UHF. The push-in cable is UHF only. The screw type is usually satellite, but on a good quality installation it can also be UHF.

Check with the building manager, but your only option is probably to get a dish installed outside your window if you are on the right side of the building to see the satellite.

You can never have enough Volvos!

Spyware

3761 posts

Uber Geek

Lifetime subscriber

#509361 20-Aug-2011 14:45

https://cdn.geekzone.co.nz/imagessubs/blog7ff32f9c5eeaa99ec6890deb9b324dbc.jpg

https://cdn.geekzone.co.nz/imagessubs/blog0a1f9680ef6a7d5308bedd9a00621c8d.jpg

There are links to 2 pictures - 1 of the back of the Sky decoder and what I've got hooked into it... I don't have anything hooked into the 'screw type' satellite in. Do I need to hook into this?

Oddly? without signal from a satellite Sky doesn't actually work nor should it. The RF cables connected to antenna inputs on decoder and TV can be removed as serve no purpose. You watch the decoder output via the SCART cable.

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

Nate01

10 posts

Wannabe Geek

#509393 20-Aug-2011 17:14

ALL SORTED!!

Thanks for everyones help.

All I needed was to buy a cable from dicksmith that runs antenna connection from the wall socket to the 'screw type' satellite connection on the back of the decoder.

Thanks again.

Niel

3267 posts

Uber Geek

Trusted

#509713 21-Aug-2011 21:46

That's stupid, the old style antenna sockets are not designed for high frequency satellite signals. The TV style connector is 50 Ohm while TV and satellite cables are 75 Ohm. This means the TV style connector causes reflections (even on VHF and UHF) but anyway was designed in 1922 for only to 100MHz (and some usable bandwidth above that). Meanwhile the screw type F-connector is impedance matched to 75 Ohm and designed for up to 1GHz (and some usable bandwidth above that).

Glad it works for you, but the building has a cheap setup.

You can never have enough Volvos!

1 | 2