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macuser

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#16781 27-Oct-2007 23:08
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From Yahoo

KANSAS CITY, Mo. - Wireless subscribers of Sprint Nextel Corp. may no longer have to buy a new phone if they jump to a new carrier.

As part of a proposed class-action settlement, the Reston, Va.-based provider, with operational headquarters in Overland Park, Kan., has agreed to provide departing Sprint PCS customers with the code necessary to unlock their phones' software.

That would allow the phones to operate on any network using code division multiple access technology, or CDMA. Competitors using that technology include Verizon Wirelessand Alltel Corp., although the Sprint handset would still have to meet those networks' technical standards to work.

The codes won't work for Sprint's Nextel-branded phones, which use iDEN technology, and don't allow switching to AT&T or T-Mobile, which use global system for mobile communication, or GSM, technology.

Sprint made the offer as part of the proposed settlement of a California class-action lawsuit, filed last year, accusing the company of anticompetitive practices.

The plaintiffs claimed the software "lock" forced customers wanting to switch carriers to have to buy a new phone, throwing up a barrier to competition. A similar lawsuit was filed in Palm Beach County, Fla., and is covered by the proposed settlement.

On Oct. 2, an Alameda County Superior Court judge gave the settlement his preliminary approval. A final approval hearing hasn't yet been scheduled, said Sprint Nextelspokesman Matt Sullivan.

"We believe this settlement is fair and reasonable," Sullivan said, adding that the company denies wrongdoing and settled the suit "so we can continue to focus on our business."

Sprint doesn't expect to pay any financial damages as part of the settlement, other than possible legal fees, Sullivan said.

Sprint said it will share the unlocking code with all current and former subscribers once their phones are deactivated and their bills are paid. The company also will add information about the locking software and how to obtain the unlocking codes in the list of terms and conditions of service given to new customers, and instruct its customer service representatives on how to connect a non-Sprint phone to the Sprint network.

The settlement covers customers who bought a Sprint phone between Aug. 28, 1999, and July 16, 2007.

T-Mobile is facing a similar class-action lawsuit in California. Users of the iPhone, which is locked to the AT&T network, filed two separate lawsuits last week against the carrier and Apple Inc., claiming its use restrictions and a software upgrade that disables unlocked iPhones constituted unfair business practices.



So what does this mean for Telecom?

Even though this is a law suit, Do you think Telecom will allow Imported CDMA handsets on their network in the future...?

I can dream!




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freitasm
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#92709 28-Oct-2007 08:18
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It doesn't mean much - to anyone.

Sprint is going to "unlock" their phones. But will the other operator accept the new phone? Unlikely.

The other CDMA operator in the U.S., Verizon Wireless (which is partially owned by Vodafone Group PLC) runs a very different service with different platforms for music downloads, streaming, etc.

If Sprint handsets where connected to Verizon Wireless they would most likely only place voice calls and send SMS - nothing else would work because the firmware is very different and heavily customised.

This is just another lawsuit overloading the U.S. justice system without any real merit.




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macuser

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  #92711 28-Oct-2007 08:50
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It's more than could be done previously though, There is some really nice CDMA phones Telecom doesn't have that I would love to run on Telecom.


I wouldn't use music downloads anyway, or any other type of downloads.

freitasm
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  #92712 28-Oct-2007 09:06
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Again, it's not Sprint "unlocking" the phone that will make it run on another network. If the other network don't have policies to allow for external handsets to be connect then there's nothing one can do - even with an unlocked phone.




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macuser

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  #92713 28-Oct-2007 09:12
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Indeed, Is Telecom's need for a Telepermit actually that valid? Is a unortherized CDMA phone more inclined to damage a network than a GSM one?

freitasm
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#92714 28-Oct-2007 09:17
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"Damage to the network" is the lesser of the problems.

This is a problem on GSM as well not only on CDMA. For example, people who applied the Windows Mobile 6 Vodafone UK upgrade to their Palm Treo 750v NZ version had their phones sort of bricked.

Every time a new call came in the phone would simply disconnect from the network and nothing wouldwork again (SMS, voice call, MMS, Internet )until a soft reset.

Vodafone rightly would have no recourse but to deny support to these users. Why did they play with their phones and made then unusuable? Vodafone New Zealand is still working on a local upgrade, which is now dealayed I am told because of these sort of problems they found.

Same thing with those handsets. You bring a Sprint handset here, connect to Telecom network and things don't work correctly.

Will you then blame Telecom for things not working or yourself for trying to use something that is not designed and tested for that?




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macuser

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  #92715 28-Oct-2007 09:33
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Are voice call's and SMS messages based on a standard in CDMA? What about MMS?

As long as Voice calls/SMS function, I would be happy :-P

freitasm
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  #92717 28-Oct-2007 10:21
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macuser, did you read my example about Vodafone?

Vodafone uses GSM. Voice calls are standard. And yet the Treo 750v had problems receiving calls, even though it's a GSM handset.

My point is that even though there are standards, networks may have slightly different implementations, due to its own requirements, regulations, geographical distribution, and a lot of other factors.

So if you buy an unlocked  Sprtint handset, and even if Telecom connects it, if it doesn't work would you blame Telecom? And if it doesn't work will you contact Telecom support, even though you know they haven't tested the phone, and it'd be your fault for bringing some non-certified device to the network?

Please read my previous post again to understand the whole thing.




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  #92748 28-Oct-2007 14:56
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My point is that even though there are standards, networks may have slightly different implementations, due to its own requirements, regulations, geographical distribution, and a lot of other factors.

just because a phone can be unlocked doesnt always make it a viable alternative. I have seen phones bought from overseas and then connected and as soon as something goes wrong the telco is immediatly blamed. You can see it even with the phones that telecom have launched, even after they have have had code tweaks they still failed to function, a example was the samsung w531 not being able to send photos, it even had problems texting.

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  #92818 29-Oct-2007 00:24
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Running an unauthorised phone can cause serious issues on a network, especially CDMA. with GSM, most settings are rother generic or stored on the SIMCARD and they can still cause major glitches. CDMA is even more complicated as the phone operates much more intimately with the network platform.

The other coin (or lost coin) is that an imported "sprint" phone (used as example) might try and connect to it's home network servers for say, updates, or push-to talk which would result in some scary charging rates! Telecom have obviously Zero-rated all it's own internal addresses.

When a Roaming phone comes into the country, it knows what to do by a roaming list loaded into the phone beforehand and it does not try and access other services bar calls and certain SMS functions which are known to not work.

freitasm
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#92825 29-Oct-2007 07:28
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paradoxsm is right on that too - there was the case of a Geekzone user who complained to Vodafone for being charged for GPRS traffic he didn't use.

It turns out his "update" phone was connecting to China Mobile every day to check for updates or somehing like this.

You bring a Sprint phone to Telecom New Zealand and if you hit by mistake one of those Sprint menu items you start paying for WAP charges - which are about $10/MB...

So, yes, lots of problems.




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  #95017 13-Nov-2007 14:14
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yup... with several thousand Telco configurable components to the software, unlocking the phone is only one minor component to connecting to a network and getting the phone up and running... would very much doubt that this is likely to have any impact on the NZ market

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