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80 posts

Master Geek
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Topic # 236346 29-May-2018 12:31
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Hi hivemind. 

 

I'd like some general feedback please. 

 

Sometime ago I purchased a Nexus 6P brand new.  Like many, many others my Nexus 6P started suffering battery issues and powering off with 40-50% of battery remaining. 

 

Many people had their Nexus 6P repaired under warranty. Unfortunately at that time I was going through a really, really hard time and I simply didn't have the energy to chase getting mine repaired. It was on my todo list but I didn't get to it until after my warranty expired.  At the time the phone would occasionally power down with 20% battery left.  Now it's unsafe to assume it will keep going at 45% so I've effectively lost half of my battery life. 

 

It's clearly the same fault. I have a large number of screenshots showing the battery level dropping to 0% from 30-55%.  I'm super, super annoyed by the continual power off when I'm in the middle of calls etc. 

 

I purchased this from 2Degrees. 

 

So... just wondering if anyone has made this sort of repair/replacement claim ('expected lifetime of a product') under the CGA after a warranty has expired? Were you successful? How did you go about it? Any tips / suggestions?

 

Thanks in advance,

 

Phill

 

 

 

 

 

 


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MCD

7 posts

Wannabe Geek
+1 received by user: 8


  Reply # 2024775 29-May-2018 13:34
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I've had the exact same issue, which I only diagnosed after the 2 year warranty from PBtech had expired. My credit card has insurance that should cover it for another year, so I may try to get a repair / replacement battery using that.


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