Thank you guys, very good stuff didn't realised that there's a lot of science and art involved here.
I would try to put the hose, yes the water container gets filled up and I make sure I empty it every cycle.
Will try different load and configurations.
"Never has been very good at drying towels and often I've had to take whatever was in it and put it in a normal dryer to finish off." - Not promising, improperly dried clothing will stink.