Bought a new heat pump drier, 3 hours still not fully dried.

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Divhon88

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#300685 28-Sep-2022 00:07

Heat Pump Condensing Dryer - 8kg - Sanitise Dry| Haier NZ

We bought this drier July. We probably been loading it with 7kg of clothes 3 hours after it's still not fully dried. We have tried all the settings and we are frustrated.

We came from a 2nd hand $80 old school fisher pykel 4.5kg drier that really gets hot but it needs venting that we don't have so it's polluting our house with lint. We used it for 5 years, was awesome. It gets the job done though 2 loads 2-2.5hrs tops.

Did I made the ultimate wrong move? We bought this new one hoping it could be faster and maybe with new tech we could save money especially when we do it on contact's 9pm-12mn free power plans.

I clean lint filters and discard water every cycle, do we need to use the drainage hose to make it work better?

Did I forgot to remove something from the back? Could this unit be faulty? or our expectations is just wrong?

My wife's really nagging me everyday 😔

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#2973904 28-Sep-2022 01:01

My parents have a miele and find it good. Not sure yours is the best brand, did you research it on consumer? They do take longer than normal dryers but also use less power. The more you put in it and the wetter the clothes, the longer it takes. You may find some settings can make it dry faster.

Jase2985

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#2973908 28-Sep-2022 05:21

try putting half the amount of clothes in it and see how long it takes to day.

Heat pump dryers will always take longer as they dont get as hot as regular dryers, but they are a lot kinder on clothes.

rhy7s

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#2973910 28-Sep-2022 05:27

For that weight of clothes, I wouldn't expect a heat pump drier to be done in 3 hours. As has been said, they are slow and gentle, you're not going to get things crackle dry. It would be even more important than usual to split the load by the weight of fabric. See Consumer on the pros and cons of the different technologies: https://www.consumer.org.nz/services/clothes-dryers/guide

Dial111

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#2973914 28-Sep-2022 06:22

I think it’s simple down to too much clothes at once. Try less of a load.

I’ve noticed if you do smaller loads clothes will dry faster.

davidcole

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#2973924 28-Sep-2022 07:27

ALso when you get them out, they quite often do feel damp, but it's like residual steam trapped in the clothes, normally give them a quick air out to confirm they are in fact dry.

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#2973925 28-Sep-2022 07:28

Does the water tank fill with water?

If it's getting water out it's working. If not it's not working.

rp1790

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#2973927 28-Sep-2022 07:31

I have the Haier HDHP80A1 which I think is a cheaper model and while I've never put 7kg of clothes in it (I think thats too much) it does dry and dry's well most of the time. Heatpump driers take longer but like others have said I'd try putting a half load in there and see what happens.

The only problem I have is that sometimes it doesn't turn off when finished, it'll beep and after 5-10 minutes beep again and start tumbling, stop, beep 5-10min wait and re-start tumbling.

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larknz

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#2973935 28-Sep-2022 07:50

I think that you will find that restarting tumbling is a safety feature to prevent heat build up in the middle of the clothing and self combusting. Quite a few fires have started this way.

dan

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#2973939 28-Sep-2022 07:59

heatpump dryers work different to normal dryers, its normal for them to be a bit damp when finished

overall i wouldnt go back, the energy saving is alot, dont damage the clothes so much etc,

i would definitely setup the drainage hose if you have not.

rscole86

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#2973941 28-Sep-2022 08:04

Sounds reasonable to me.
Our heat pump dryer is auto sensing, so splitting out synthetics and cottons makes a difference to drying times.
I don't think I've ever put 7kg of wet clothes in, but when i do put in large loads I always make sure it was on a high spin speed.

boosacnoodle

963 posts

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#2973944 28-Sep-2022 08:26

+1 for Miele and seting up the drainage hose. Would not ever touch Haier / F&P again given the chance. The local repair guy is nice though.

HelloThere

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#2973945 28-Sep-2022 08:26

rp1790: The only problem I have is that sometimes it doesn't turn off when finished, it'll beep and after 5-10 minutes beep again and start tumbling, stop, beep 5-10min wait and re-start tumbling.

That sounds like an anti wrinkle function is turned on.

johno1234

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#2973958 28-Sep-2022 09:07

rp1790:

I have the Haier HDHP80A1 which I think is a cheaper model and while I've never put 7kg of clothes in it (I think thats too much) it does dry and dry's well most of the time. Heatpump driers take longer but like others have said I'd try putting a half load in there and see what happens.

The only problem I have is that sometimes it doesn't turn off when finished, it'll beep and after 5-10 minutes beep again and start tumbling, stop, beep 5-10min wait and re-start tumbling.

That sounds like the "crease guard" function. To avoid the garments completely drying out in a heap and setting creases. There may be a button or setting to switch this feature on and off.

bagheera

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#2973974 28-Sep-2022 09:28

looking at the user manual - it says cotton max 8kg, synthetic max 4kg - you say 7 kg of cloths - what are they made of - if synthetic you are overloading the drier. Look at page 13 https://www.haier.co.nz/on/demandware.static/-/Sites-haier-master-catalog/default/dw7d69dd99/technical-content/laundry/dryer/H500_Dryer_User_Guide.pdf

reven

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#2974012 28-Sep-2022 10:02

I have a Samsung heatpump dryer... total POS. about 5 years old, stopped working last week. Never has been very good at drying towels and often I've had to take whatever was in it and put it in a normal dryer to finish off.

I only ever wash 5 towels at a time due to washing machie size, so yeah not overloading it.

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