Quinny:
I'm still happy with my 9-year-old multi-system as I have 4 heat pumps with it (lounge, master bedroom, study, dining/2nd lounge). If doing now, I would add wi-fi options, but still hoping to retrofit that anyway just Daiken ones are not cheap. It lets me heat where and when I want. As others have said depends on the age of the home, insulation, and size of rooms. But I do think its worth looking at.
My wife doesn't like the ducted system. She'd rather have high walls for simplicity.
I have a Broadlink RM Pro 4controlling my 12 year old Daikin, which works from the Broadlink app or Home Assistant. It takes a bit more work in Home Assistant, programming the keypresses from the remote, though someone may have already done it for your model of heat pump which makes it easy. You need line of sight from the device to the heat pump for the IR signal, but they're cheap and work quite well. There's no feedback like with WiFi, so if the remote is used to change the temperature HA / apps are not updated like my newer ones do. I can live with that given the price. There's also an RM mini model which is smaller and cheaper.