timmmay:  and very few people keep receipts so the chances of paying out are slim..

andrew027: I've got a Breville blender very similar to that one - actually works really well but is the loudest blender (maybe the loudest kitchen appliance) I have ever heard. At my old house, one of my next door neighbours asked if I was doing renovations. I looked perplexed and he said "Weren't you using a power saw over there this morning?" I eventually figured out I was making a smoothie for breakfast around that time...

Fred99: It's also a "limited" warranty which Breville seem to be making a big deal out of, but good luck actually finding out what the "limitations" of their warranty offer actually are.  The details are probably on a printed sheet in the box, but not on their website.  IMO that's very bad form.
Mitsubishi offer a 10 year limited engine and drivetrain warranty on their cars.  Read the details, and they've excluded things like rings, bearings, valve and timing chain gear, universal joints and CVs, clutches, brake calipers and cylinders, fuel injection components, the list goes on - but it's basically a list of everything that could go wrong, leaving me scratching my head to think of anything that's actually covered that I've ever seen in any car, yet not such a serious manufacturing defect that problems would manifest as soon as you drove it out of the showroom and would be covered by either CGA or a general recall.
Not saying that the Breville warranty is such a cynical joke as what Mitsubishi are doing, but at least Mitsubishi do have that information available on their website, albeit slightly obfuscated and technical so that many people wouldn't understand how very little they're actually offering.

robjg63:

Fred99: It's also a "limited" warranty which Breville seem to be making a big deal out of, but good luck actually finding out what the "limitations" of their warranty offer actually are.  The details are probably on a printed sheet in the box, but not on their website.  IMO that's very bad form.
Mitsubishi offer a 10 year limited engine and drivetrain warranty on their cars.  Read the details, and they've excluded things like rings, bearings, valve and timing chain gear, universal joints and CVs, clutches, brake calipers and cylinders, fuel injection components, the list goes on - but it's basically a list of everything that could go wrong, leaving me scratching my head to think of anything that's actually covered that I've ever seen in any car, yet not such a serious manufacturing defect that problems would manifest as soon as you drove it out of the showroom and would be covered by either CGA or a general recall.
Not saying that the Breville warranty is such a cynical joke as what Mitsubishi are doing, but at least Mitsubishi do have that information available on their website, albeit slightly obfuscated and technical so that many people wouldn't understand how very little they're actually offering.

You made me go and read my Mitsi Outlander Warranty...

The 10 year powertrain warranty covers:
Powertrain: refers to the major internal mechanical components that comprise the engine, gearbox, transfer box and differentials. It includes the engine block and its internal bearings, con-rods, camshafts, rocker arms, balance shafts and oil pumps, cylinder heads and valves. For the gearbox/transmission/differential it includes the case, gears torque converter, bearings, wet clutch packs, viscous control units and integrated Electronic Control Units.

So - it still covers quite a lot. Yes - there are some things not covered - but for the most part they are reasonably obvious wear and tear items and they are covering themselves against that. I didnt feel cheated when I first read it and dont now upon re-reading it today.

The first 5 years of the warranty is still longer than that given by many more expensive vehicles covers pretty much the whole car apart from very obvious wear and tear items.

Fred99: It's also a "limited" warranty which Breville seem to be making a big deal out of, but good luck actually finding out what the "limitations" of their warranty offer actually are.  The details are probably on a printed sheet in the box, but not on their website.  IMO that's very bad form.
Mitsubishi offer a 10 year limited engine and drivetrain warranty on their cars.  Read the details, and they've excluded things like rings, bearings, valve and timing chain gear, universal joints and CVs, clutches, brake calipers and cylinders, fuel injection components, the list goes on - but it's basically a list of everything that could go wrong, leaving me scratching my head to think of anything that's actually covered that I've ever seen in any car, yet not such a serious manufacturing defect that problems would manifest as soon as you drove it out of the showroom and would be covered by either CGA or a general recall.
Not saying that the Breville warranty is such a cynical joke as what Mitsubishi are doing, but at least Mitsubishi do have that information available on their website, albeit slightly obfuscated and technical so that many people wouldn't understand how very little they're actually offering.

timmmay: Probably because it gives the perception of quality, and very few people keep receipts so the chances of paying out are slim. Maybe it is great quality too. I scan all my receipts to PDF and rename them to reflect the contents of the receipt, so I can find any receipt with a simple file search.

1101:
such as insisting it must be returned with all manuals & in original packaging . Ive had that tried on me from one of our companies suppliers.

robjg63:

Fred99: It's also a "limited" warranty which Breville seem to be making a big deal out of, but good luck actually finding out what the "limitations" of their warranty offer actually are.  The details are probably on a printed sheet in the box, but not on their website.  IMO that's very bad form.
Mitsubishi offer a 10 year limited engine and drivetrain warranty on their cars.  Read the details, and they've excluded things like rings, bearings, valve and timing chain gear, universal joints and CVs, clutches, brake calipers and cylinders, fuel injection components, the list goes on - but it's basically a list of everything that could go wrong, leaving me scratching my head to think of anything that's actually covered that I've ever seen in any car, yet not such a serious manufacturing defect that problems would manifest as soon as you drove it out of the showroom and would be covered by either CGA or a general recall.
Not saying that the Breville warranty is such a cynical joke as what Mitsubishi are doing, but at least Mitsubishi do have that information available on their website, albeit slightly obfuscated and technical so that many people wouldn't understand how very little they're actually offering.

You made me go and read my Mitsi Outlander Warranty...

The 10 year powertrain warranty covers:
Powertrain: refers to the major internal mechanical components that comprise the engine, gearbox, transfer box and differentials. It includes the engine block and its internal bearings, con-rods, camshafts, rocker arms, balance shafts and oil pumps, cylinder heads and valves. For the gearbox/transmission/differential it includes the case, gears torque converter, bearings, wet clutch packs, viscous control units and integrated Electronic Control Units.

So - it still covers quite a lot. Yes - there are some things not covered - but for the most part they are reasonably obvious wear and tear items and they are covering themselves against that. I didnt feel cheated when I first read it and dont now upon re-reading it today.

The first 5 years of the warranty is still longer than that given by many more expensive vehicles covers pretty much the whole car apart from very obvious wear and tear items.

Fred99: It's also a "limited" warranty which Breville seem to be making a big deal out of, but good luck actually finding out what the "limitations" of their warranty offer actually are.  The details are probably on a printed sheet in the box, but not on their website.  IMO that's very bad form.
Mitsubishi offer a 10 year limited engine and drivetrain warranty on their cars.  Read the details, and they've excluded things like rings, bearings, valve and timing chain gear, universal joints and CVs, clutches, brake calipers and cylinders, fuel injection components, the list goes on - but it's basically a list of everything that could go wrong, leaving me scratching my head to think of anything that's actually covered that I've ever seen in any car, yet not such a serious manufacturing defect that problems would manifest as soon as you drove it out of the showroom and would be covered by either CGA or a general recall.
Not saying that the Breville warranty is such a cynical joke as what Mitsubishi are doing, but at least Mitsubishi do have that information available on their website, albeit slightly obfuscated and technical so that many people wouldn't understand how very little they're actually offering.

Huchiz:

Customer service emailed me a copy of the warranty terms specifically for this model. Seems to me the main point is what is the "normal wear and tear". Will the main gear and seal take the "normal wear and tear" to the extent that makes the unit faulty. 

Fred99:

Huchiz:

Customer service emailed me a copy of the warranty terms specifically for this model. Seems to me the main point is what is the "normal wear and tear". Will the main gear and seal take the "normal wear and tear" to the extent that makes the unit faulty. 

So you're left arguing whether or not any part which failed was caused by "faulty" workmanship or materials - or the parts were perfectly fine, but simply wore out. That seems very "limited" to me.