Smeg disappointment. So that is Made in Italy quality? Or is it?

Forums › Home Workshop › Smeg disappointment. So that is Made in Italy quality? Or is it?

Huchiz

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Topic # 189062 15-Dec-2015 21:13

Today I unplug the door and did a cleaning between the glasses. Here is what I found, the structure between 2 layers of the door is rusting so bad! Is that a higher end (?) appliance should be look like after just a few years? I'm currently looking to buy a dishwasher, maybe it shouldn't be a smeg again?

To be fair, it does look nice and cook very very well. The gas top is powerful and stable, of course that should Sabaf, even cheap Haier uses Sabaf as well. The oven cooks even and quiet.

Another thought, is it possible that some strong cleaning agent leaks onto that structure and speeded up the rusting? Should that happen to good quality SS?

Huchiz

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Reply # 1451180 15-Dec-2015 21:22

The structure is glued onto the glass by some kind of soft (silicon?). So far it is just on the surface.

Should I or can I do anything to the rusting?

Hammerer

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Reply # 1451212 15-Dec-2015 22:30

The oven door construction doesn't look like the usual Smeg door. See this door on a similar UK model SUK61MX8 http://www.partmaster.co.uk/cooker-oven/smeg/suk61mx8/catalogue.pl?path=78825%2C110769%3A78889&model_ref=2536207&illustration_ref=2281696 - it looks really different. So what model is yours? Has the door been replaced/repaired at some stage?

You will get more rusting if the stove is not adequately ventilated. Do you use a range hood?

Rust converter converts the iron oxide and contains a primer-like substance that will help protect it. But I'm not sure what affect it will have on the adhesive.

Huchiz

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Reply # 1451218 15-Dec-2015 22:44

Hammerer: The oven door construction doesn't look like the usual Smeg door. See this door on a similar UK model SUK61MX8 http://www.partmaster.co.uk/cooker-oven/smeg/suk61mx8/catalogue.pl?path=78825%2C110769%3A78889&model_ref=2536207&illustration_ref=2281696 - it looks really different. So what model is yours? Has the door been replaced/repaired at some stage?

You will get more rusting if the stove is not adequately ventilated. Do you use a range hood?

Rust converter converts the iron oxide and contains a primer-like substance that will help protect it. But I'm not sure what affect it will have on the adhesive.

Always use a range hood. Previous house owner said it is only a few years old. The door fits perfectly, doesn't quite likely it has been replaced, also has pressed smeg logo on the panel. Yes I am surprised as well it has only 2 layers. Model no: SUK61MFX5.

Yes the adhesive is a concern, otherwise it should be not too difficult. :-(

mattwnz

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Reply # 1451229 15-Dec-2015 23:34

That doesn't look good or that durable. Looks like it is just glued on, so I presume you can get replacements parts. I would have thought that they would be galvanised, or stainless steel. Or at the very least electroplated. It is interesting that they have rusted, but not the springs which look to be in the same cavity. Not sure what you can do. You don't want it to fail, because the glass could shatter if the support fails. Maybe contact the manufacturer to see if they have a solution. Maybe it was a bad batch of fittings? Would you be covered by the original warranty, even though the previous house purchaser purchased it?

bfginger

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Reply # 1451232 15-Dec-2015 23:40

Strong cleaning agents can damage the internal surfaces of your oven no matter what the brand is. Great care must be taken with selecting what to clean an oven with. Those hinges look like they've been soaked in acid.

Huchiz

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Reply # 1451233 15-Dec-2015 23:44

mattwnz: That doesn't look good or that durable. Looks like it is just glued on, so I presume you can get replacements parts. I would have thought that they would be galvanised, or stainless steel. Or at the very least electroplated. It is interesting that they have rusted, but not the springs which look to be in the same cavity. Not sure what you can do. You don't want it to fail, because the glass could shatter if the support fails. Maybe contact the manufacturer to see if they have a solution. Maybe it was a bad batch of fittings? Would you be covered by the original warranty, even though the previous house purchaser purchased it?

I'll check with smeg. If its too expensive or has to come with the glass panel, maybe a diy job is possible. It's just a simple 90 degree bracket after all.

Then the problem will be the adhesive. For either original part or diy I would need that. I think there is high temperature silicon glue available in the autoshop. But are they food safe or it doesn't matter？ :D

Bung

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Reply # 1451264 16-Dec-2015 07:35

Huchiz: The structure is glued onto the glass by some kind of soft (silicon?). So far it is just on the surface.

Should I or can I do anything to the rusting?

It's one of those things.if you have a house or car in Wellington you'd already have some metal primer and rust kill sitting in the garage. The bracket probably will still last the life of the appliance. If you do want to fix it do it in place, don't complicate things by removing it from the glass. You could always treat it like a frying pan and wipe it with cooking oil ☺

E3xtc

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Reply # 1451267 16-Dec-2015 07:51

Wonder if it's been dipped in some chemical cleaning agent which has caused this effect?

Dunnersfella

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Reply # 1451269 16-Dec-2015 07:55

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Smeg is the house brand of Kitchen Things.
They import it, whack on a stack load of margin and push the 'made in Italy' thing. Staff have a 'Smeg Target' and even though they don't rate it, they do prefer selling it to the likes of Haier or Samsung.
Fact is, a majority of cookware is made in Europe - my car is Italian... but it doesn't mean it's reliable either...

lxsw20

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Reply # 1451278 16-Dec-2015 08:34

Usually it's not a great idea to associate where something is made with good/low quality. It's all marketing bs.

Fred99

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Reply # 1451282 16-Dec-2015 08:38

Rust converter then a coat or two of high temp enamel.
If the glue looks like silicon, it probably is, I'd guess not a standard RTV but a high temperature version. While RTV sticks pretty well to glass, it might not stick well enough - the glass (and bracket) may have been treated with a silane adhesion promoter. Both the high temp silicone and silane primer probably won't be on the shelf at a local hardware shop. By the time you stuff around, a new door glass may be the better option.
My guess what went on here is that it is a high temp silicon that was used and they stuffed up. The bracket might have been zinc plated etc, but high temp RTV used to be the type which releases acetic acid as it cures (vinegar smell), the acetic acid attacked the bracket and started it on it's way to turning in to red dust.
I have one Smeg appliance - a dishwasher bought on a whim. Never again. I've had to repair it several times due to failure of poorly designed parts, importing the parts from the UK at a fraction of local price. In one case the replacement part had been redesigned to address a design fault in the original. Asko or Bosch next time.

Kickinbac

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Reply # 1451325 16-Dec-2015 09:15

Those brackets don't look like stainless steel, it look like mild steel so that's why it's rusted, it may had had some pre-galvanising. Stainless steel does rust depending on the quality of the stainless steel but wouldn't be that bad.
It's not uncommon for manufacturers to skimp on metal protection and type with hidden components.
It's hard to tell from the photo but has the rust stained the glass or damaged the stainless steel outer skin? You can go for the fight with the supplier or SMEG to see what they'll do for you, quote the consumer guarantees act etc for durability. Otherwise if its only surface rust I'd paint it carefully with rust converter, avoid getting it on the glass and glue by using masking tape. You can buy a small bottle at the warehouse or supercheap auto. And then check it every three months.

Coil

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Reply # 1451328 16-Dec-2015 09:31

Dunnersfella:
Fact is, a majority of cookware is made in Europe - my car is Italian... but it doesn't mean it's reliable either...

Valid point, Find me a reliable Italian car

Bung

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Reply # 1451331 16-Dec-2015 09:34

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Italy probably still has a huge stockpile of the steel they used to make Fiats out of. Any hidden bracket will be made out of it. China bought a lot of it to make BBQs.

SepticSceptic

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Reply # 1451334 16-Dec-2015 09:35

Ahh, smeg it !!!

( red dwarf Reference ....)

My thoughts are no longer my own and is probably representative of our media-controlled government