Bosch Security System (Solution Ultima 880, CC488P1) installation problems after reset to factory default

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SearchingAround

36 posts

Geek
Inactive user

#240323 2-Sep-2018 08:20

A security company technician installed a Bosch Security Alarm System (Solution Ultima 880, CC488P1, Software V1.08, and its PDF installation manual URL link is https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=2ahUKEwj5w8f4x5ndAhULW7wKHYV9DAwQFjACegQICBAC&url=http%3A%2F%2Fradionetmonitoring.co.nz%2Fwp-content%2Fuploads%2F2016%2F04%2FUltima-880.pdf&usg=AOvVaw2RZEv_99xmOsLXSIx4wu9y) in our place at 2004. It hasn't been used it in recent 10 years and the wireless PIR sensors batteries (rated voltage 3V) and Control Panel backup rechargeable lead acid battery (rated voltage 12V)are all in low battery status.

This security system is used as burglar alarm system, with 4 wireless PIR sensors, one strobe (outside the property), one piezo siren, one codepad and one power plug pack etc. The whole security system should still work well, just the batteries are low.

I renewed all the batteries, followed the above installation manual (Solution Ultima 844/862/880 Installation Manual, ISSUE 1.62) to reset the system (hardware reset) to factory default (I want to reconfigure the whole security system for some features I'm interested with), and tried to configure the system from the Remote Codepad. But 1) when connect the 12V battery in the Control Panel, turn on the AC plug pack, disarm the system, the Off indicator on the Codepad flashes all the time (there is no fault and the fault indicator is off, and the other indicators are normal). 2) When arm the system, after the exit time expires, and walk bypass the PIR sensors, but the system isn't activated. 3) The Panic, Fire and Medical alarms work fine when pressing the corresponding two buttons on the Codepad. 4) the Control Panel tamper switch doesn't seem play any role, as the other end of the tamper switch wiring doesn't have any connection to the Control Panel PCB circuit board, no voltage when the tamper switch close/open (measured with voltage meter).

Questions - 1) why this security system can't be activated in the armed status? 2) why the Off indicator is always flashing?

Thank you very much for your help.

sparkz25

750 posts

Ultimate Geek
Inactive user

#2082681 2-Sep-2018 10:20

As i posted before, none of the PIRs will work let alone the panel tamper because the panel tamper is not wired in and you said that you have factory reset the panel, you need to program the panel from scratch.

A factory reset means a factory reset! the panel will arm and disarm and do all the other things that it should but it wont activate because the wireless pirs arent programmed in to the system because you factory reset the system.

you say you have the manual, if so i would read page 33 of that manual and right at the bottom of the page it will explain why the off indicator is flashing, this could mean one of many things, you are not exiting programming mode correctly or the EOL's could be wrong? therefore giving you a unsealed zone

SearchingAround

36 posts

Geek
Inactive user

#2082714 2-Sep-2018 11:49

thanks sparkz25. i have already read through and followed the whole 314 pages installation manual for a few times to configure and program the whole system, but the system is still not activated when in armed status (i installed the telephone wiring from telephone jack point box to the control panel PCB, configured the remote arming via telephone and diversion the alarm to remote telephone, and they work well). this process helps me a lot to understand the whole system bit by bit. the installation manual is very helpful to understand the whole system in the configuration and programming level. i publish this post in the Forum when i notice that the installation manual doesn't provide me the information I need to address these issues i have.

the Off indicator flashing (even when the control panel metal box cover plate is installed/closed) IS explained in the manual, but this information doesn't seem helpful to solve this issue.

in the 2nd photo, the tamper switch doesn't seem play a role, the black wires behind the PCB is horizontally across the metal box and the other end of the wires dropped down on the other end of the metal box and dangling "naked" there. could this cause the Off indicator flashing? When I 1st time removed the metal box cover plate at mid June 2018, the control panel tamper switch and its wiring seem in the same position (see 1st photo), i.e. the other end of the tamper switch wiring not connected to the PCB either.

before i reset the system to factory default, the system worked ok (at around mid June 2018), i.e. the system could be triggered when in armed status and the control panel tamper switch and its wiring seemed in the same position as what it is at the moment.

if the other end of the tamper switch wiring need to connect to the PCB, where should they connect to? and what is the voltage between the tamper switch when it is opened? it seems there is no information about this in the installation manual.

sparkz25

750 posts

Ultimate Geek
Inactive user

#2082729 2-Sep-2018 12:36

SearchingAround:

thanks sparkz25. i have already read through and followed the whole 304 pages installation manual for a few times to configure and program the whole system, but the system is still not activated when in armed status (i connected the telephone wiring to the control panel PCB, configured the remote arming via telephone and diversion to remote telephone, and they work). this process helps me a lot to understand the whole system bit by bit. the installation manual is very helpful to understand the whole system in the configuration and programming level. i publish this post in the Forum when i notice that the installation manual doesn't provide me the information I need to address these issues i have.

the Off indicator flashing (even when the control panel metal box cover plate is installed) IS explained in the manual, but this information doesn't seem helpful to solve this issue.

in the 2nd photo, the tamper switch doesn't seem play a role, the black wires behind the PCB is horizontally across the metal box and the other end of the wires dropped down on the other end of the metal box, but the wires don't connect to the PCB circuit. could this cause the Off indicator flashing? When I 1st time removed the metal box cover plate at mid June 2018, the control panel tamper switch and its wiring seem in the same position (see 1st photo), i.e. the other end of the tamper switch wiring not connected to the PCB either.

before i reset the system to factory default (around mid June 2018), the system works ok, i.e. the system could be triggered when in armed status and the control panel tamper switch and its wiring seen the same as what it is at the moment.

if the other end of the tamper switch wiring need to connect to the PCB, where do they should connect to, and what is the voltage between the tamper switch when opened? it seems there is no information about this in the installation manual.

Re read the 304 pages of the manual as page 250 will mention that you need to allocate the RF devices to the zones/inputs
the off indicator is flashing because you are either in programming mode or one of the zones is unsealed as per the instruction manual description (the zone definitions need to be set in order to get a sealed zone and the EOL's need to be set for the one hard wired zone in zone4)
the tamper switch wont do anything at all as its not wired in as mentioned previously.
you have factory reset the panel so all programming that was the in june 2018 is gone, you need to Program the Wireless PIRS in again!! because you have factory reset the panel and set the zone definitions and so on as described in the manual
unless you have another resistor of the nominated value and have set the EOL's to suit then theres no point in wiring in the tamper, also the voltage will vary depending on the EOL's installed in the system.
All the information is in the manual refer to page 262, 263 and 264 its all in black and white in there with pictures on how to wire each input

Aredwood

3885 posts

Uber Geek

#2082731 2-Sep-2018 12:44

The panel tamper switch just gets wired into one of the zones.

But, it seems that you don't understand how EOL wiring works. Almost certainly, the alarm panel will have to be programmed with either the EOL resistor values used, Or the voltages that those resistors will cause.

Those voltages will be the voltages that will be present at the tamper switch when it is correctly wired.

Assuming that you haven't changed the wiring, since almost all of the zone indicators are lit up on the keypad. You have made a programming mistake, Most likely to do with the EOL settings.

Since you are arming the system with the zones already triggered according to the panel. It can't tell when the sensors actually get triggered. Hence why it doesn't go into alarm mode when a sensor gets triggered.

SearchingAround

36 posts

Geek
Inactive user

#2082852 2-Sep-2018 18:02

thank you very much for your help, sparkz25. my replies to your feeback are inline.

Re read the 315 pages of the manual as page 250 will mention that you need to allocate the RF devices to the zones/inputs - add 4 wireless PIR sensors to the system, program zone 1 as Delay-1 and zone 2,3,4 as Handover, program the RF Device Mapping LOCATION 528 - 535 as [12340000]. for Zone Allocations For Area 1 LOCATION 446 - 453, program it as [12340000]. the programs should be fine if my understanding of the system is correct, but the system still can't be triggered when in armed status.
the off indicator is flashing because you are either in programming mode or one of the zones is unsealed as per the instruction manual description (the zone definitions need to be set in order to get a sealed zone and the EOL's need to be set for the one hard wired zone in zone4) - whenever exit the programming mode, I enter 960 + AWAY, this is the standard way to exit programming mode. the zone definitions are set as above and it seems ok to me, but the system still can't be triggered when armed. the control panel PCB is EOL wired to zone 4 or 8 (but can't tell the EOL resistor value, it doesn't seem to match the LOCATION 266 EOL Resistor Value options in page 166 of the manual, it may be belong to the Reserved category, so I program Location 266 as 12 or 13). By checking the PCB wiring, the one hard wired zone (4 or 8) is wired into the stranded insulated wire which is with multiple small insulated wires and hard wired connected to the RF receiver (RF3212), the piezo siren and the outside strobe. but this hard wired zone doesn't seem to play any role, as there is no hard wired sensors connected to it, so it doesn't seem need to set it, apart from programming the Location 266 as 12 or 13. Could this EOL hard wired zone cause the unsealed zone, if my understanding is wrong?
the tamper switch wont do anything at all as its not wired in as mentioned previously.
you have factory reset the panel so all programming that was the in june 2018 is gone, you need to Program the Wireless PIRS in again!! because you have factory reset the panel and set the zone definitions and so on as described in the manual
unless you have another resistor of the nominated value and have set the EOL's to suit then theres no point in wiring in the tamper, also the voltage will vary depending on the EOL's installed in the system.
All the information is in the manual refer to page 262, 263 and 264 its all in black and white in there with pictures on how to wire each input - check the page 262 wiring diagram, the actual wiring is slightly different from what shown in the diagram, e.g. in the control panel PCB, +COM and N/O connect to the piezo siren through two wires, the N/C connects to an EOL resistor (can't tell the resistor value) which seems not play any role, other than these the actual PCB wiring look the same as what shown in the diagram. one question - if the control panel tamper switch is no use, why the installer left it there? for alternative configurations later on if needed? BTW i haven't changed any existing wirings, except of connecting telephone wiring to PCB for alarm diversion to remote telephone number, but this telephone wiring connector is quite far away from the Zone and Output termination connectors in the PCB.

these are my understandings, please let me know if i'm wrong. everything has to be corrected, otherwise the system won't work. thank you very much.

SearchingAround

36 posts

Geek
Inactive user

#2082898 2-Sep-2018 21:13

hello Aredwood, thanks for your help. however the control panel tamper switch is in the same status as that in the past, it doesn't play any role in the system. the installer didn't install this system the same as that described in the installation manual, while with slight difference. the installer didn't leave any information to us after the job done, so don't know why he "designed" the system this way.

SearchingAround

36 posts

Geek
Inactive user

#2085786 7-Sep-2018 16:52

I made this Bosch Alarm system worked again this afternoon after reset it to factory default. As soon as understanding how the whole system works, it is a 10 minutes job to reconfigure the system from scratch. Thank you very much for your advices/inputs.