Garage door phantom opening

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wlgtraderx

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#255593 19-Aug-2019 23:04

Hi folks, I have a door works RD2 auto garage door opener https://doorworks.com.au/doorworks-rd2/

Tonight it opened twice by itself! I've hastily disconnected the power..

Just wondering of any tips to follow for troubleshooting what might be occurring?

A remote issue? Another user with same code (it says 1.2m codes..)? Some physical fault?

Thanks

richms

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#2302069 20-Aug-2019 04:49

This line in the PDF sums it up:

Transmitter:Frequency - 433mHz Coding Type – fixed code

You been cloned by someone screwing around probably.

IMO if you cant disable the inbuilt fixed code reciever from being active and the garage door controls access to the house as well, then you should rip that opener out and throw it away.

Richard rich.ms

richms

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#2302070 20-Aug-2019 04:50

Watch this which will show how easy these fixed code ones are to trigger.

Richard rich.ms

Bung

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#2302076 20-Aug-2019 06:59

Sometimes it can be simpler than a 3rd party with the same code or some sort of universal opener. We had some phantom openings that turned out to be poorly designed remotes. The buttons were easily operated when the remote was in a coat pocket or purse. I glued a guard over the buttons so it needs a deliberate finger press.

I have the same problem with a new car's keyless entry remotes. The buttons are too easily bumped when in pocket or purse. This could be quite common. The car only unlocks for a short period then if the doors aren't opened it locks again.

eracode

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#2302097 20-Aug-2019 08:06

richms:

This line in the PDF sums it up:

Transmitter:Frequency - 433mHz Coding Type – fixed code

You been cloned by someone screwing around probably.

IMO if you cant disable the inbuilt fixed code reciever from being active and the garage door controls access to the house as well, then you should rip that opener out and throw it away.

Although cloning could be done it's not really likely to be the problem in the real world. Our door started doing exactly the same thing a few months ago. We got a guy round to service the door and he said that the PCB in the motor unit could be failing - and if that was true, in our case, we would need a whole new motor drive unit (the manuf is no longer supporting our model - which brings a whole new kettle of CGA fish because it's only four years old).

Anyway - he reset the up and down stop limits (and also did other lube servicing etc). All for $142 incl GST (Auckland area) and it's been fine since.

Sometimes I just sit and think. Other times I just sit.

robjg63

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#2302119 20-Aug-2019 08:48

Bung: Sometimes it can be simpler than a 3rd party with the same code or some sort of universal opener. We had some phantom openings that turned out to be poorly designed remotes. The buttons were easily operated when the remote was in a coat pocket or purse. I glued a guard over the buttons so it needs a deliberate finger press.

I have the same problem with a new car's keyless entry remotes. The buttons are too easily bumped when in pocket or purse. This could be quite common. The car only unlocks for a short period then if the doors aren't opened it locks again.

This was my first thought as well - remote control with dodgy switches. They usually have little micro switches and when they get a bit old the springs break down and they can be very touchy.

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler